I am using SparkPost for mail delivery of CiviCRM mass mailing. SparkPost analytics show targeted and bounced emails etc but shows zero for clicks and opens. How can i enable tracking of clicks and opens?
1 Answer
Go to your sparkpost account(https://app.sparkpost.com) and click on 'Account' and then 'SMTP RELAY' and click on radio button 'Enable Tracking'. This will make sure tracking of clicks and opens.