W7 Pro SP1 Firefox v.42, IE11, Chrome 46
The version of CiviCRM I’m using has a multipage Webform that I’m having problems with.
Everything works fine as long as I don’t try to use the form’s ‘previous page’ button, but if I do I get an HTTP 500 Server Error
With Firefox I initially get a ‘white screen of death’ (an empty browser – address field, bookmarks bar etc all there, but no content). If I then try the browser’s back button I get a “Document Expired” error message & if I keep clicking the browser’s back button I get back to the form’s ‘Begin’ page
I’ve tried it in Chrome & I get a “Server error 500” message & in IE I get ”HTTP 500 Internal Server Error”
My understanding is that a “500server error” is a very general error message, just saying that there’s a problem with the/a server....so, not that much help really!
My regional branch of the organisation is run by/hosted by another organisation, so to access the database I’m going via the host orgs server as well as the server at the parent organisation (Healthwatch England), which is where the database is & I don’t have admin access to either of them.
After searching for info on this I’ve tried increasing the cache size in firefox, but it hasn’t helped. I’m not sure what else to try.....has anyone come across anything like this before & resolved it?
Any help much appreciated!
