Timeline for What causes this error on importing email addresses?
Current License: CC BY-SA 4.0
8 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Sep 9, 2019 at 14:43 | answer | added | Andy Burns | timeline score: 1 | |
| Jun 11, 2019 at 14:43 | comment | added | Andy Burns | I get this as well with an external ID dedupe rule, seems like a bug. | |
| May 15, 2019 at 12:01 | comment | added | Andy Clark | I added an External ID dedupe rule but same result. Looking at 8 examples, 7 of them were adding a home email address when there was already a main email - perhaps this is a clue. I set 'No duplicate checking' and retried - and all were rejected as duplicates! Something wrong here...But all these emails can be added without a problem using the UI. | |
| May 15, 2019 at 4:18 | comment | added | petednz - fuzion♦ | can you set up a dedupe rule for External ID and use that instead? i don't quite follow what is happening tbh since if you are importing External ID then that is the field it should be matching on, and it should not be overridden by a dedupe rule imo | |
| May 14, 2019 at 21:24 | comment | added | Andy Clark | Yes it does, should have said. | |
| May 14, 2019 at 21:23 | comment | added | petednz - fuzion♦ | Andy - I can't spot that you stated the obvious, so i will ask, does your 'import' of emails contain a field for External ID? | |
| May 14, 2019 at 18:16 | history | edited | Andy Clark | CC BY-SA 4.0 |
added 5 characters in body
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| May 14, 2019 at 18:06 | history | asked | Andy Clark | CC BY-SA 4.0 |