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pmoz
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Drupal 7.39 Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client.

Nothing selected under the Case section of the webform. In the past, I didn't add anything here for an activity on an already open case. Should I be using this section if the case is already open or is this section just for changing case roles, status, etc.?

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I tried with enabling the Case processing section, but still encounter the same error.

I thought I had this working before, but I could be wrong.

Drupal 7.39 Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client.

Nothing selected under the Case section of the webform. In the past, I didn't add anything here for an activity on an already open case. Should I be using this section if the case is already open or is this section just for changing case roles, status, etc.?

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

Drupal 7.39 Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client.

Nothing selected under the Case section of the webform. In the past, I didn't add anything here for an activity on an already open case. Should I be using this section if the case is already open or is this section just for changing case roles, status, etc.?

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I tried with enabling the Case processing section, but still encounter the same error.

I thought I had this working before, but I could be wrong.

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Source Link
pmoz
  • 1.8k
  • 11
  • 17

WebformDrupal 7.39 Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client. Nothing

Nothing selected under the Case section of the webform. In the past, I didn't add anything here for an activity on an already open case. Should I be using this section if the case is already open or is this section just for changing case roles, status, etc.?

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client. Nothing selected under the Case section of the webform.

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

Drupal 7.39 Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client.

Nothing selected under the Case section of the webform. In the past, I didn't add anything here for an activity on an already open case. Should I be using this section if the case is already open or is this section just for changing case roles, status, etc.?

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

deleted 312 characters in body
Source Link
pmoz
  • 1.8k
  • 11
  • 17

Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

For example, I have a Drupal View that lists all contacts that have open Test Cases. In that view, I link to a webform called New Test Case Activity created specifically for that case type that adds an activity. URL is formed http://example.com/test-case-new-activity?cid2=[id_1]. Id_1 is the case client.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client. Nothing selected under the Case section of the webform.

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

For example, I have a Drupal View that lists all contacts that have open Test Cases. In that view, I link to a webform called New Test Case Activity created specifically for that case type that adds an activity. URL is formed http://example.com/test-case-new-activity?cid2=[id_1]. Id_1 is the case client.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client. Nothing selected under the Case section of the webform.

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

Webform Civi Integration version 7.x-4.11.

Just noticed that for contacts with multiple open case types, a new activity submitted via a webform does not always go to the correct case type.

In the Civi Webform settings under Activities, File on Case section I have Test Case as the Case Type, open and resolved selected under Case Status and contact 2 selected for Case Client. Nothing selected under the Case section of the webform.

One case client has two open cases, an open Test Case and an open Other Case Type.

When I click on the link to add a New Test Case Activity, the correct webform comes up with the correct client name. Once submitted however, the activity is filed under Other Case Type and not Test Case.

If I use the same form for someone with only a Test Case, the activity is created in the correct case.

I thought I had this working before, but I could be wrong.

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Source Link
pmoz
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