4

I have a contact which is a member of 2 groups and the status is "Added (by Email)" - i don't want this to be possible!

on the same day, the account i use for bulk email received a (no subject) email from the relevant contact to civimail+u.1421.81227.ac26f752ec18f10b@

The IDs of the groups in question are 14 and 10.

in civimail accounts i have a default "bounce processing" with localpart "civimail+" account which i understand is for all bulk sending.

I also have one without a localpart used for "email-to-activity" - i don't think i actually want this at all now i look, but it's there currently.

What is triggering the "added (by email)" group join, and how can i block it in the future? Thanks!

Improve this question
2
  • 1
    Are you sure the 'Added (by Email)' is actually how they were added? It could be that status is wrong / misleading rather than something incorrect is happening
    – user4278
    Jun 18, 2018 at 6:24
  • I'm not certain, no - i'll do some more testing.
    – user3016811
    Jun 18, 2018 at 11:03

1 Answer 1

Reset to default
2

Added (by Email) is normally added when a contact is added to the group using a subscription URL provided in any mail.

It is basically used to know how a contact was added to the group. This information is stored in civicrm_subscription_history table(method column) in civicrm database.

If you want to simply remove Email method from your DB, you can do it by a simple SQL -

UPDATE civicrm_subscription_history SET method = 'Web' WHERE method = 'Email'

To avoid it in future, you can proceed in writing an extension and a post hook which updates civicrm_subscription_history after a group contact is created.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.