0

I have installed and unzipped Civi in wordpress/wp-content/plugins directory via these directions:

http://wiki.civicrm.org/confluence/display/CRMDOC/WordPress+Installation+Guide+for+CiviCRM+4.5.

When I get to step 5, however, and visit the Civi Install page on settings - CiviCRM installer, the page content is blank.

Also, there is nothing in the error logs.

Any thoughts on what could be going wrong?

Thank you!

AK

Improve this question
4
  • Did you log in CiviCRM error logs AND apache / nginx logs? Also - is you php error_reporting on? if so php errors will show up - although when you go live it should probably be off
    – eileen
    Commented Jun 27, 2015 at 7:58
  • Check permissions on unzipped files.
    – Matt
    Commented Jun 28, 2015 at 5:16
  • Please see this answer to a similar question for Joomla, it applies identically to WordPress installs, covers a lot of the basics of "how do I debug", and points to further reading if the advice there doesn't provide you with an answer straight away. Hope that helps!
    – Chris Burgess
    Commented Jun 28, 2015 at 7:38
  • This is a good suggestion, but I think most folks asking this question don't know what they're looking for. If you have a moment, could you please edit this to explain what to look for? Thanks!
    – Jon G - Megaphone Tech
    Commented Jun 28, 2015 at 22:14

2 Answers 2

Reset to default
1

If you haven't already done so, login to your WordPress site with Administrator level permissions.

In Admin, Go to plugins section and activate the CiviCRM plug-in. After that, open a new browser window and enter and run the following URL "http:///wp-admin/options-general.php?page=civicrm-install

You should then see the Installer screen where you can follow the given instructions. Hope that helps.

Improve this answer
0

I am no expert, but I would check what version of PHP your server is running. CiviCRM recommends PHP 5.4+. More here: http://wiki.civicrm.org/confluence/display/CRMDOC/CiviCRM+PHP+Requirements

Improve this answer
1
  • PHP: 5.4.40, from what I can tell I should be good on that front.
    – ahnakay
    Commented Jun 26, 2015 at 20:53

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.