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My website stopped working due to a CiviCRM problem, all I see is: "CiviCRM does not have permission to write temp files in ...wp/wp-content/uploads/civicrm/templates_c/en_US/,exiting"

My hosting service may have recently updated to php 7.4. Seeing old solutions to this problem, I deleted all the folders in wp/wp-content/uploads/civicrm/templates_c/en_US/ but left .htaccess unchanged. That did not solve the problem. Should I delete everything in .../uploads/civicrm/templates_c/ Has anybody had this problem and fixed it?

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  • You can delete everything under .../uploads/civicrm/templates_c/ Check the permissions look correct to allow the user running the webserver to create files, but you might need to check with your hosting service.
    – Aidan ♦
    Commented May 20, 2021 at 10:40
  • Thanks for your question and I'm glad Aidan's solution worked. Please help us out by posting it in the form of an answer and accepting it.
    – Noah Miller
    Commented May 20, 2021 at 23:30

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Thank you. Deleting everything as suggested worked. Problem solved.

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