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1
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2answers
13 views

Mange Event > Configure > Dithered Options

I am attempting to send emails to participants that are registered for events. When I access Manage Events and select Configure - the option for Schedule Reminders is dithered out and not sure why. ...
0
votes
0answers
6 views

Relationship between an existing Household and a new Individual not added using a webform

When trying to add a new CiviCRM Contact of type Individual through a webform to a existing Household, the required Relationship is not created, although it is set up on the CiviCRM setting of the ...
0
votes
0answers
16 views

Reason column missing from contact import error list

After importing a CSV file of contacts, the rows with errors can be downloaded and fixed. Today I noticed that the "Reason" column is missing from this error list. For example the ...
0
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0answers
5 views

IATS can retry failed donations 7 days after the failure?

Is there a way that IATS can retry failed donations 7 days after the failure happened rather than the following month?
1
vote
1answer
10 views

Mailing is saved but does not reach recipients

I'm really out of my depth now. Here is the situation: CiviCRM version 5.36.0 Wordpress Plugin Hosted on Linux Server Administer->System Settings->Outbound Mail: enteredSMTP-Server, Testmail is ...
0
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0answers
11 views

Recently upgraded to CiviCRM 5.35.1. (Wordpress 5.7.1) Send Mail is no longer available in Action dropdown

When I attempt to send an email to a small group of individuals using Send Mail. I can not find that option in any of the usual action drown offerings after searching contacts or members. I looked in ...
0
votes
1answer
12 views

Workflow for managing duplicate cases

We've found an issue where a member of staff has created a new case for an existing contact instead of adding an activity to an existing case (Training and documentation is being addressed) But it ...
1
vote
1answer
18 views

Should one choose contact types or groups when organizing data and how can one customize built-in details

I'm setting up civi on a Wordpress site and after reading all that I could find I still have tons of questions with no-one to ask. My NGO that has members, volunteers, people interested in NGO's ...
0
votes
1answer
10 views

Installing IParl extension

I have installed the extension to work with IParl. I am at the stage in the intructions where I want to test whether the API is working. The instructions https://github.com/artfulrobot/uk.artfulrobot....
1
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2answers
24 views

Add membership after upgrading to 5.36 error on PriceSet

After upgrading to 5.36, last version, when I try to add membership to an existant contact I received an error Deprecated: Non-static method CRM_Member_Form::getPriceSetID() should not be called ...
0
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2answers
16 views

Weight Threshold error when creating a Deduplication Rule

This is on CiviCRM 5.36. I try and create a rule with, say, First Name and Last Name, both having a weight of 10. If I set any Threshold greater than 10 so as to require both to match, I get the ...
1
vote
1answer
11 views

Mass Emailing based on event day and time

I have read different resources, but still can't determine the best way to email all attendees registered for a specific event date and time the day prior or the day of the event. I'm sure this can be ...
2
votes
1answer
10 views

Webform “Not You?” message does not appear in secondary theme area

If I set up a webform and put it in the primary theme area, I can see the "Not You?" message on top of the screen. The same webform, in a secondary theme area (a sidebar), doesn't show the &...
2
votes
1answer
12 views

Navigation (or other action) after afform submission

I am trying to set up a reduced entry form for new contacts to hide the complexity of the generic form and just collect the essentials. Thanks to afform_gui it is not difficult to set up the form as ...
1
vote
2answers
12 views

Query string state/province field

On a profile listing page, you can query string to pre-select the field. e.g. add &state_province-Primary=NN where NN is the ID in the civicrm_state_province table. However, on a profile create ...
2
votes
2answers
14 views

Crypto key has unrecognized type?

After CiviCRM upgrading v5.29 to v5.36, when I run the database update get the following error. I googled "CiviCRM Crypto key has unrecognized type" but did not find anything. Any ...
0
votes
1answer
7 views

Civirules intent to select contact with address of one type with the exclusion of another type

I have created a type of address labeled "Old" for keeping a record of addresses that are no longer valid for a given contact. I want to create a Civirules rule for tracking the contacts ...
1
vote
1answer
19 views

Drupal View Not Rendering HTML From Activity Email Details Field

I am trying to display in a Drupal (8) view the content of emails that have been sent to contacts using the contact Send Email action. I am using the details field from the activity to show the ...
0
votes
1answer
18 views

Missing extension “moregreetings” after upgrade to CiviCRM 5.36

I am running CiviCRM with the extension Moregreetings. After upgrading CiviCRM to version 5.36 without other problems, I got two notifications: Unknown extension: de.systopia.moregreetings Warning: ...
1
vote
0answers
13 views

Where is the image compression level set for images contained in mailings?

I've noticed that if you use the 2x or 3x image in Mosaico, which is a good idea, the image in your mailing will be quite large. Is it possible to change the jpeg compression setting to make these ...
0
votes
1answer
9 views

Member reports javascript broken after update

Somewhere between 5.15 and 5.36, javascript starts breaking on all member reports. In the html body, javascript is searching for $originalElement = $dateElement.siblings('#membership_join_date_from')....
0
votes
0answers
11 views

How to query data changes?

I'd love to query data changes in CiviCRM. I know many things are journalized, can this be queried ? How can it be queried ? I'm a french guy. I may not use the right words, I just hope you see what I ...
0
votes
0answers
9 views

Groups not visible despite correct ACL after going from 5.18 to 5.35

Users with visibility to a group of contacts no longer see that group as selectable in search. At first I suspected that migration failed in some way, but after creating a whole new group, group ...
1
vote
0answers
18 views

HOWTO organize hierarchical groups and ACLs in WordPress

We are currently using CiviCRM ver. 5.35.1 on WordPress ver. 5.7.1. All our contacts and organizations are included in groups related to (Italian) Regions, with Provinces within (the same organization ...
0
votes
1answer
9 views

HTML_QuickForm_Controller: Unhandled action “_qf_Main_reload” in page “Main”

Contribution page with membership signup enabled get HTML_QuickForm_Controller: Unhandled action "_qf_Main_reload" in page "Main" error once the form is submitted from main page ...
0
votes
1answer
15 views

username and password invalid on cronjob setup through anacron on server control panel

I am trying to run all cron jobs at a one hour interval, but I keep getting "Could not open input file". my path: @hourly 0 my_php_script php -f /srv/data/web/vhosts/[mysite]/wp-content/...
0
votes
1answer
19 views

Unable to do a search using tag

When doing a contact search using tags from search builder Civi throws DB syntax error, this was working before until Civi upgraded to 5.35.1 Error: SELECT DISTINCT LEFT(contact_a.sort_name, 1) as ...
1
vote
1answer
27 views

Voting Election

I am reviewing the Civic CRM Election component for Joomla. I have created some basic election information and nominees. I need to add Amendments for this election. I don't where I would add this. ...
0
votes
2answers
33 views

civicrm email scheduling

I scheduled an email to send at 9.40am and it actually sent at 9.49am which I assume is to do with how often the send mail cron job runs. Is there a way of actually getting an email to send at the ...
1
vote
1answer
35 views

Member Self Service

I would like members to be able to log into our website and be able to see the relationships that are on their organization record so that they can let us know who is still there and who needs to be ...
0
votes
1answer
23 views

Using a profile with custom fields for event online registration

new to CiviCRM. Have set up a profile that I would like to use for online event registration. It looks very ugly and I was wondering if there was a way to make it look better? I'm using a mixture ...
1
vote
1answer
29 views

Do I have to empty the database of a fresh civicrm install, before I import a dump from another server? (and a question about mysql 5.7 dump ->8.0)

Salut. I am following this wonderful guide https://docs.civicrm.org/sysadmin/en/latest/misc/switch-servers/ in order to migrate civicrm from one server to another (wordpress, external civicrm database)...
0
votes
1answer
11 views

Where are the 'Contributions - Receipt (on-line) templates stored?

I want to customise on line receipts, but am struggling to make a start. I can see the on line receipt in the Message Templates - 'Contributions - Receipt (on-line)' but can't find where the other ...
0
votes
0answers
9 views

Limit event registrations quantities for individual participants

I have set up an event, and also a price set to be used with events of this type. The price set uses input fields for numeric quantity, to allow any user to sign up, there are 3 options. Currently ...
0
votes
1answer
11 views

How to request OK to communicate by email (only)? Without coding

In the 'Manage Contribution Payment' screen we want to simply ask the donor if they are happy to be contacted by email - a simple Yes/No option in a profile. It doesn't seem possible to do this using ...
1
vote
1answer
22 views

How to automatically create/import some 4000 groups in bulk from a csv file

We are considering data migration to CiviCRM. We have two CSV files, one has the details of thousands of "individuals" and another has a list of over 3000 needed "groups". ...
0
votes
1answer
28 views

Cannot install on live Joomla site

Have attempted many times to install 5.35.1 or later 5.36.0 on live Joomla site. Find little info anywhere. Must not be many Joomla installations. Followed instructions explicitly and kept getting php ...
3
votes
1answer
32 views

Performance Bug in Trigger Causing ~1000x Slowdown

While looking for the root cause of a performance issue for a client, I tracked it down to a couple of triggers performing an inefficient UPDATE statement: civicrm_activity_before_update ...
1
vote
1answer
12 views

New error when editing membership: Argument 1 passed to CRM_Financial_BAO_Order::setOverrideTotalAmount() must be of the type float, string given

This error seems to be connected with the update to version 5.36 as it just appeared after that. When editing an existing membership or adding a new membership the following error appears in the logs: ...
0
votes
0answers
25 views

Civimail - loss of opt-out, unsubcribe & forwarding

I have a Drupal 7.79 and a Joomla 3.9.25 site on the same server, both running Civi 5.35.1 and both with loss of unsubscribe, opt-out and forwarding capability. Flexmailer is enabled on both sites. In ...
1
vote
1answer
19 views

Does the system status check and upgrade version check only list available updates for in-app extensions?

It seems like extensions which are listed in the extension directory but not available for in-app distribution are not included in update checks. They also don't appear in the sites/default/files/...
0
votes
1answer
15 views

What does 'Number of Items to Process For Each Queue Item' mean when using the API Importer extension?

I'm using Civi 5.35 and Drupal 7. We've installed the API CSV Import extension. At ~/civicrm/index.php?q=civicrm/csvimporter/import , I see a place to enter "Number Of Items To Process For Each ...
1
vote
1answer
21 views

Using the LIKE operator with a wildcard using API v3's REST interface

I am trying to do a simple GET request using a LIKE operator with a wildcard. It's easy to set up the explorer and works as expected. I'm using a demo civi environment using the example data included ...
1
vote
1answer
32 views

CiviMail report showing bulk emails have sent when they haven't

On two Civi 5.35.1 & Joomla sites, I've got the same issue of bulk emails not being sent, but the CiviMail report stating every email has been sent (0 bounces or replies). The 0 bounces bit of the ...
0
votes
1answer
20 views

Smarty template tokens not translating

We are running civicrm 5.33.1, wordpress 5.7, php 7.4. The following test template only translates the contact.email greeting, the others stay as they are as do all other tokens in our templates. Dear ...
2
votes
1answer
22 views

How to view SearchKit's API and SQL

I was following along the 1st video of the SearchKit playlist on Youtube. And approximately 38 min in, the presenter shows how one can see the underlying API code or SQL code for a given search. It ...
0
votes
1answer
23 views

The view past events button has disappeared from manage events. How do I view/copy from past events?

Using civiCRM-5.35.1-wordpress, and since updating the view past events button under Manage Events has disappeared. Does anyone know where this has gone? Is it now accessible somewhere else? Thanks ...
1
vote
1answer
26 views

Why is CiviRules not firing when the trigger is adding a tag?

Using CiviCRM 5.35.1 with Drupal 7. Just installed the new CiviRules extension 2.23. I've been waiting for this because CiviRules has not been working with Tags for a couple of months and it has ...
2
votes
1answer
21 views

Using fields of referenced contacts in message

When I have two contacts that have an employer/employee relationship in CiviCRM I can use the name of the employer in message templates when I sent messages with the {contact.current_employer} tag. ...
2
votes
1answer
13 views

How can you remove or disable some US states from showing up in profile?

How can you remove or disable some states from showing up in profile? We really only want a few showing up - Latest CiviCRM - not using webform - this is for profiles.

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