All Questions

2
votes
0answers
5 views

CiviEvent Scheduled Reminders and manual recipients

I've setup a very simple scheduled email reminder for an event that sends to registered participants as well as the site admin, whom I've added as a manual recipient, 2 hours before the event start ...
3
votes
1answer
75 views

Upgraded to PHP 7.2; no errors but Sparkpost doesn't receive and send CiviMail

I upgraded to PHP 7.2 and received the system warning​ stating "your SMTP password will not be stored encrypted, and if you have recently upgraded from a PHP that stored it with encryption, it will ...
2
votes
1answer
14 views

How to increase the number of participants registered in single transaction

currently the system limit to 10 registrations (including oneself) for a single email. Can we increase the number? if so, how? Thanks.
1
vote
0answers
10 views

Transaction integrity error during contact import

I've been importing contacts all day without problems then suddenly I started receiving this error: PHP Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find ...
2
votes
2answers
32 views

CiviCRM and WordPress on different hosts?

I'm considering getting started with CiviCRM. I have a website with WordPress on a hosting provider that doesn't cater to CiviCRM. Do CiviCRM and WordPress need to be on the same web host in order for ...
1
vote
1answer
18 views

CiviCRM report for Case activities listing Case data

I would like to generate an Activities report (eg upcoming scheduled activities) which includes case data (eg case ID, case Subject, case Role contacts, case custom fields) of the case to which each ...
1
vote
0answers
13 views

HTML_QuickForm::validate() Error

I'm using CiviCRM 5.4.1 and Wordpress 4.9.9. When registering for an event, the user hits the Continue button and gets this: In the civi log I get this: Feb 15 15:13:53 [info] $Fatal Error Details ...
1
vote
0answers
13 views

Is it possible to set a Membership Status Override for a Membership Type?

I'm doing some testing and investigation into using CiviCRM for convention memberships. These need to be able to be upgraded. There is no membership type upgrade in CivCRM. You can only ...
1
vote
0answers
23 views

Smarty does not display database fields

As a workflow message for a contribution confirmation, i use the following template. All values are displayed, except $financial_type_id and $source. Both stay empty in the output table. How come only ...
1
vote
0answers
7 views

How to generate thumbnails of PDFs (in a Drupal view) for files uploaded to civicrm file fields

Title says it. There are a number of Drupal modules which take care of this if the field is on a drupal entity but we are using civicrm fields (via a webform but pretty sure that is beside the point) ...
2
votes
2answers
17 views

Allow only existing CiviCRM contacts to create own Drupal account

We're building a site which will have certain content pages accessible only to logged in Drupal users. I'd like users to be able to create their own Drupal accounts with access to those pages, but ...
0
votes
0answers
6 views

Personalize workflow message “Contributions - Receipt (on-line)”

Using the action "Confirmation receipt - print or email" in a list of contributions, the message sent to the donateur seems to be "Contributions - Receipt (on-line)". When adding manually a ...
1
vote
1answer
15 views

How to force a field to be mandatory?

I want to make it so that all new contacts must have a contact type. I have found where the contact type is in the templates, and have managed to add the wee * besides it, but I am struggling to find ...
2
votes
0answers
10 views

How to create a Civirule?

I've got a couple of custom fields to track an accreditation process. The first is a simple yes/no and the second is a date field. When the first gets set to yes, ad a date is entered in the second, I ...
2
votes
0answers
13 views

is it possible to merge duplicate event locations?

Multiple events have taken place at the same location, but there are multiple listings of the same location. Is it possible to merge these locations without losing any of the data from the events? On ...
1
vote
0answers
10 views

Mosaico 2.0, Drupal 7.64 - “Sorry an error occurred and your information was not saved”

Installed Mosaico 2.0-beta4 on Drupal 7.64 and CiviCRM 5.7.2. I followed all installation instructions and installed Shoreditch then Flexmailer then Mosaico. I'm getting an error - when I try and ...
2
votes
0answers
19 views

Fatal Civi Error: “Invalid cache key: Not a string” error in Wordpress

I'm using Wordpress 4.9.9 and CiviCRM 5.4.1. Earlier today I updated several plugins, everything works fine except Civi. ** UPDATE: With civi activated, I get a blank page any time I try to edit a ...
3
votes
1answer
21 views

Adding a Privacy Option

For the contact field Communication Preferences> Privacy How difficult would it be to add a new option "Do Not Voicemail" One of our clients is a counselling service. So this would be useful for ...
2
votes
1answer
78 views

How to send confirmation when importing contributions

When importing contributions, on the 2nd page where CSV columns are linked to database fields, there is no field "send a confirmation". Is there a way to add this field (and generate a confirmation ...
2
votes
1answer
29 views

Best way to cleanup CiviMail database tables?

On CiviCRM installations that use CiviMail extensively, the mailing tables can become pretty big. For example, I'm looking at a database with a civicrm_mailing_recipients table that has 4 million ...
1
vote
0answers
29 views

Case Dashboard- Cases with upcoming activities and Cases with recently performed activities lists show empty

In the case dashboard (D7, Civi 5.8.2) The lists of cases with recently performed or upcoming activities are showing no results Even though I know there are cases that meet the criteria. ...
1
vote
0answers
11 views

Unable to submit Mosaico mailings

We have recently started using mosaico and despite test mailings being sent and received successfully we cant get any 'live'messages to send, to individuals or groups. When you hit submit it just ...
2
votes
2answers
17 views

Searching for users by Total Contributions (CiviContribute, Drupal7)

I process donations on a third party site and would like to import these records to CiviContribute. I've imported each donation as a separate contribution, e.g. Peter has made a donation on 14/01/19 ...
2
votes
0answers
17 views

Smarty and Mosaico - compatibility?

Seeing a lot of smarty errors in Drupal log file for mailings using Mosaico template - looks like an error for every message sent so thousands filling log files. Nothing obvious in Mosaico template ...
3
votes
2answers
26 views

Is there a way to disable a contact?

I am using CiviCRM 5.7.3. Is it possible to disable a contact? For background, we receive a list of organizations and their program ID's so those applying for grant applications can choose those they ...
3
votes
0answers
17 views

“Could not find a valid session key.” when making a contribution

Error: "Error type: Could not find a valid session key." This is similar to a number of other times people have run into this problem, but I've looked through all of those here on StackExchange, have ...
3
votes
2answers
16 views

Extension settings lost on upgrade - known issue?

On a couple of my own extensions and some that are not my own, I've seen that the extension settings go missing immediately upon upgrading the extension. These extensions all define settings metadata ...
1
vote
1answer
24 views

Mosaico 1.1 - “Unexpected error talking to server” when saving template

Just installed Mosaico 1.1 for CiviCRM 5.7.2 on Drupal 7. Tried to make a dummy template and hit the save button but received an error saying "Unexpected error talking to server - contact us!" It ...
2
votes
1answer
32 views

How do relationships become disabled?

I don't make use of the end date in relationships. I only ever explicitly create relationships. And yet I'm aware that there are a significant number of Inactive Relationships in my system. How do ...
0
votes
0answers
11 views

“New Mailing” doesn't take me to Mosaico

We've had Mosaico installed for a while, and we like it, however, I don't think it is behaving as it should in our installation. Here is what I think should happen: Select Mailings / New Mailing A ...
2
votes
0answers
11 views

Summary Fields - Cannot recreate sum fields after upgrading from 4.01.0 to 4.0.2

Drupal 5.10.0, Civi 5.10.0, Sum fields 4.0.2. After upgrading to 4.0.2 (because our Civi menu bar disappeared after previous upgrade) I noted our contact records Summary Fields tab was not populating ...
1
vote
1answer
15 views

Mass update / import bulk email preferences?

So - here is the deal - we have an excel sheet with hundreds of contacts - with which email they would like set as bulk mail. While doing an import, I see no option to indicate bulk mail preferences - ...
1
vote
0answers
6 views

Event Registration Confirmation Email missing Custom Location Type Field Data

Environment CiviCRM 5.9.1 with Drupal 7. Have enabled the following permissions for all drupal users: access all custom data, profile create, register for events, view event info, view event ...
1
vote
0answers
11 views

Custom field for grants- type is contact reference, not working in profile when batch updating

We have a site on 5.8 D7 With a function to batch update contact reference fields in grants The field works fine when editting a grant record, but shows the message "loading failed" when updating ...
2
votes
0answers
14 views

Multiple record “Copy” doesn't work for a subtype

The functionality "Copy" a multiple record work properly if a "Custom Field Set" is defined for a Type (Contact, Organization, Individual). I mean, that after "Copy" a record the new record will be ...
1
vote
1answer
13 views

Activity list is not showing in contacts after upgrade to latest civicrm 5.9.1

Activity list is not showing in contacts after upgrade to latest civicrm 5.9.1 I enable SQL debugging and its shows last query: SELECT COUNT(DISTINCT(tbl.activity_id)) as count FROM ( SELECT ...
0
votes
0answers
7 views

CRM_Core_Exception: No domain in DB in CRM_Core_BAO_Domain::getDomain() (line 77 of \all\modules\civicrm\CRM\Core\BAO\Domain.php)

civicrm domain table has this whereas in drupal domain list it is I tried adding domain id 7 which was newly created but it gave DB Error no such field. How can I add a new domain or change domain ...
2
votes
1answer
22 views

Why can users no longer update their own billing/credit card details in CiviCRM? Using iATS Payments

Payment processor objects can implement the CiviCRM Core method updateSubscriptionBillingInfo to implement payment-processor specific code to update card-on-file type information with the payment ...
1
vote
1answer
12 views

After Upgrade to 5.10 unable to close Case

I get yellow screen with message as One of parameters (value: 2019-02-13 00:25:00) is not of the type Timestamp when i close the ongoing case. This use to work on 5.9.0 but recent upgrade to 5.10 ...
2
votes
0answers
8 views

Find Respondents To Reserve - Groups

Looks to me like there's an issue that needs fixing, but I want to check to see if I've missed something. I'm testing functionality of walklists. The User-Contact is limited to a subset of contact ...
2
votes
0answers
8 views

CiviDiscount for Initial “New” Member

Our organization pro-rates dues based on the join date. CiviDiscount can handle this (albeit a bit manual in terms of changing dates) through an automatic code based on 'member status' -- but the ...
1
vote
1answer
25 views

How do I use the CiviCRM “spinner” in an extension?

My extension places a field on a page that loads data via AJAX from the database. The field appears blank until the data is loaded. How can I show the CiviCRM spinning logo if my data isn't loaded ...
1
vote
0answers
8 views

Is A/B testing possible using Mosaico?

When I go through the Create new A/B test workflow, it presents me with a traditional mailing interface, even though I have Mosaico installed. I'm pretty sure that means A/B testing is not possible ...
2
votes
0answers
17 views

CiviCRM appears to block edit of WordPress site

I am newly trying to fix a website that is built using WordPress and hosted by a third provider. The site has not been maintained as best I can tell for about 5 years. My main action so far has been ...
2
votes
1answer
10 views

Cron through cli.php

I am trying to set up the cron job through the cli.php method following the CiviCRM Docs. Running the command from my ssh session on the server as www-data user, I am getting the error: could not ...
1
vote
1answer
19 views

How can I add Option Group for custom data field in CiviCRM

I'm trying to create an option group for a custom data field. It needs to be a multi-select dropdown. How can I build in CiviCRM Eg <select> <optgroup label="Accommodations"> <...
2
votes
2answers
29 views

Navigation Menu Lost

I received an update alert in the "Summary Fields" plugin. The Admin Navigation Menu has disappeared after updating. Now I get an error when I tell you to disable the plugin. The problem is that it ...
2
votes
2answers
16 views

Data Security and Location

Does CiviCRM have servers located in Canada and can they assure Canadian clients that their data is stored only on those servers?
1
vote
0answers
11 views

Add Questions to Event Registration

Our event registration needs to have two "yes or no" questions added for the attendee to answer when registering. Is that possible? Thanks
2
votes
1answer
20 views

Is it possible to install CiviCase without all the sample data?

When I enable CiviCase I get a whole load of sample configuration added in that I didn't want. Is there a way to (a) get rid of it easily and (b) install CiviCase without that happening in the first ...

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