All Questions

Filter by
Sorted by
Tagged with
0
votes
0answers
14 views

How to Specify Bootstrap Version for Shoreditch?

I've been running D7 & D9 sites with a bootstrap 3 theme + CiviCRM with Shoreditch. Works Great! Need to consider using the Drupal Bootstrap Barrio theme ( bootstrap 4 or bootstrap 5) ... but if ...
1
vote
0answers
19 views

Can't add Gmail account with OAuth

I'm trying to set up a mail account using OAuth following the instructions here and here. I've set up OAuth in Administer > System Settings > OAuth: But when I go to Administer > CiviMail &...
0
votes
1answer
15 views

How do I fix a main menu that is not working?

I access CiviCRM and the dashboard is missing. The menu items don't work. Things tried delete files/civicrm/templates_c/* read ConfigAndLog. No errors reported cv flush cv upgrade:db cv ext:upgrade-...
0
votes
1answer
12 views

Setting up event mailings to have link to register folks sans entering in details already in their membership record

To my surprise, CiviCRM seems to by default send e-mails to users requesting they fill out details that are already part of their membership record; Name, address, etc. There may be a use case for ...
0
votes
2answers
16 views

WP All in One SEO plugin conflict

All of my CiviCRM profiles stopped being diplayed (via shortcode) without any Civi or PHP errors or warnings. This occurred with CiviCRM versions 5.41 and 5.43.2. Wordpress is 5.8.2. This led to hours ...
0
votes
0answers
17 views

Failed clean installation

I have read related topics but could not find any real help there, except that the same error message was issued on other occasions. I'm trying to install 5.43.2 on WP on a cloudways brand new site. ...
0
votes
0answers
18 views

How can I update all my external-IDs?

My client's outside database has changed. I have spent a few hours (fun!) matching the old and new external IDs and the internal CiviCRM contact ID as well. Not every record in the CiviCRM database ...
0
votes
1answer
27 views

How do you create reports that show the number of

We need to report on various demographics (gender, age, sexuality, ethnicity, etc...) and changes over time... So far, I seem to only manage to produce lists of individuals / contacts that match each ...
0
votes
1answer
13 views

Mosaico mailing - link button showing coding

Hi would appreciate some advice - I sent out a newsletter using Mosaico and have received a message from one of the recipients saying that when the hover over a Link button they can see all the coding ...
0
votes
0answers
9 views

Is there a payment processor that works in the UAE for non-profits?

For unavoidable reasons, PayPal is no longer available to a client in the UAE which I am working with. We tried Stripe, but they do not support non-profits. Does anyone know of another payment ...
1
vote
3answers
63 views

How can I report on how many new contacts have been entered into Civi within a specific period?

I tried: menu Search -> Find Contacts / is - any contact type / - -> replace by the contact type you want to count (member is our subtype, but we do not have the membership module enabled, it's ...
0
votes
0answers
14 views

Failure to Upgrade to 5.43.2

I'm running it on wordpress. I get to the point of "Point your web browser to the following URL http://example.org/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1 " I run ...
1
vote
1answer
15 views

Problem creating a case via online form

I want a user to be able to order various stickers from our website. They are distributed for free, but in exchange we request photos of where people put them. To track the whole process of ...
1
vote
0answers
11 views

Empty entries- Custom Field Set w/ multiple records

I have a custom field set ("visits") that allows multiple records. For some contacts there are multiple empty "visit" records. The number isn't consistent, so I'm wondering if ...
0
votes
0answers
17 views

Endless contribution forms

My customer has a donation page which with no end date but when registering a donation, it's telling him maximum 12 months. he would like to create a donation page where the contribution will go on ...
0
votes
1answer
18 views

Mosaico refusing to run on upgrade

I am running CiviCRM version 5.43.0 on Wordpress 5.8.2 with PHP 7.4 - it's a new site, freshly installed. We had Mosaico running (though in fact at the time I think we didn't have either GD or php-...
0
votes
0answers
18 views

Contribution report not accurate for 2 or more patrons with same last name

Our contact name listing is first name last name, so to get an alphabetical report we created a custom field “Patron Last Name”. We have patrons with the same last name (e.g., Jim Smith, Jane Smith). ...
1
vote
1answer
12 views

Upgrade to 5.43.0 fails: DB Error: constraint violation on "Make mapping field foreign key cascade delete"

I tried to upgrade our CiviCRM installation to 5.43.0 but on upgrade script an error appears: Type DB_Error Code -3 Message DB Error: constraint violation Mode 16 UserInfo ALTER TABLE ...
0
votes
0answers
11 views

Compucorp Membership Extras: renew memberships scheduled job not present

I have installed the extension on our site. We are running CiviCRM 5.42.1 and I have version 4.6.0 installed. I have a few questions: I do not find the renew memberships scheduled job. The only thing ...
0
votes
0answers
16 views

How can I generate iCal feed URLs that users can subscribe to in their preferred calendar applications?

I want to provide users with a range of iCal feed URLs for different event types. Looking at this post: CiviEvent : display future and past events it seems that I can specify a type=X parameter in the ...
0
votes
1answer
25 views

Why no ConfigAndLog or Templates_C folders on my test system

I've recreated my 5.35.2 test system (several times!) on Drupal 7, using the default directories. All is working OK but there isn't a ConfigAndLog or a Templates_C folder. The 'View Log' extension is ...
0
votes
2answers
20 views

How to programmatically check if an extension is installed

I want to progressively enhance one of my extensions by altering the code paths to use another extension, if it's installed, and fall back to my own extension's code if not. How can I check if an ...
1
vote
1answer
19 views

"Notify when profile form is submitted" not working

I'm a beginner. I created some simple profiles to collect volunteer interests from new contacts. I specified a Group Name for "Add contacts to a group?" and specified a valid email address ...
1
vote
1answer
18 views

Can one include tokens within tokens in a Message Template?

I have written a custom Token which contains several standard paragraphs on how to make membership payments to our organisation, which will be included in several Message Templates related to email ...
1
vote
1answer
25 views

mass deleting on hold emails

Scuse if I am missing something obvious: We send all our emails out through Mandrill (aka Mailchimp transactional emails) and it places emails On Hold if they hard or soft bounce. We want to delete ...
3
votes
2answers
32 views

Making a small application with the CiviCRM API

I'm currently trying to make a small web application in Cordova with which I can load memberships from my CiviCRM installation and display them. I already have access to my server url, the path, my ...
1
vote
0answers
20 views

Creating activities automatically from phone calls, other interactions

Looking for suggestions on how to streamline the creation of activities for ad-hoc interactions with contacts while staff is on the go. Re. phone calls, I expect CiviMobile and CiviContact already ...
2
votes
1answer
31 views

Multi-Factor Authentification?

I am in the process of looking at the features of CiviCRM and have come across a security question. Does CiviCRM have multi-factor authentification (MFA)? I tried looking into the website and public ...
1
vote
1answer
22 views

cURL error 6: Could not resolve host when importing contacts

I recently updated CiviCRM in Drupal 7 from version 5.17.3 to 5.42.1 Now when I try to import contacts, I get to final step and click "import now". After a few seconds that I see the popup ...
1
vote
1answer
19 views

What is the purpose of the "Collection Reminder Send Flag" tab in CiviContribute?

I see a "Collection Reminder Send Flag" tab in CiviContribute when capturing a new contribution. What is the purpose of this tab and why can't I select any of the options?
0
votes
0answers
18 views

Custom fields not available when doing CSV import

Tried creating several custom field sets but none of the fields are showing up in the match fields window?
1
vote
0answers
11 views

Should donating on behalf of an organization create a soft credit?

For online donations with the "on behalf of an organization" option enabled ... when someone opts for that, should that not create a soft credit for the individual submitting the form? I see ...
1
vote
1answer
13 views

Is there Constant Contact integration for CiviCRM in Joomla?

I am implementing CiviCRM on a Joomla site and would like to integrate the contacts to Constant Contact. Is there an extension or integration that I can use to integrate Constant Contact with my ...
0
votes
0answers
15 views

Individual emails triggering a warning: HTML-only message, but there is no HTML tag Your message should contain an <html> tag

When sending individual emails in Civi, we're getting warning about their not being HTML tags in our HTML-only emails. Is there a way to change this? Should we just use plain-text emails when mailing ...
1
vote
1answer
13 views

Individual Emails missing "Message-Id: header"

I'm testing our emails with Mail-Tester.com and it's showing that when sending individual email messages to Contacts, the emails are missing a "Message-Id: header". How can I change this? ...
0
votes
0answers
8 views

Stripe integration, Some transaction passe in Stripe Correctly but many stay unprocessed in the CRM on recurring donations

There are a bunch of recurring donations that show a status of incomplete even though they were completed in Stripe. How do I now link the payment in ChabadSuite? Why does this happen? We have been ...
1
vote
0answers
24 views

Set the current user of a Searchkit+Table+Form based on URL cid= & cs=

We leverage webform_civicrm's checksum functionality to give users who are anonymous to the CMS the ability to update personal information. The flow is: Contact provides their phone number on a "...
1
vote
2answers
34 views

Tokens in Mass Mail Attachements

How can I use tokens in Mass Mail attachements? For example, I would like to add .docx or .pdf as attachement that already contains tokens in text and then let CiviCRM replace them for each contact ...
1
vote
1answer
7 views

Retreive balance (amount due) via api or as a field in drupal views

I am wondering if it would be possible / difficult to retrieve the balance of a contribution through the api (3 or 4) and / or if it could be exposed as a field in drupal views or standard civicrm ...
0
votes
0answers
6 views

How do I allow WP Subscribers to see their notes only using a profile

I have followed the instructions from Using Profiles to allow member to view/edit own details only I've made my members subscribers in WP but currently my members can see all notes in the database. I'...
0
votes
0answers
6 views

Is there a way to send a charity receipt for Events (separate to the confirmation receipt)

I Have a customer who sets up Events and they receive the default confirmation receipt. Is there a way to send an additional separate Charity receipt? the CDN extension seems to work only with ...
0
votes
1answer
10 views

CiviCRM 5.37 > CiviCRM 5.43 upgrade, drush cvupdb, ALTER TABLE civicrm_note CHANGE COLUMN note_date Invalid use of NULL value

Not much ( not at all ) regarding this found via https://lab.civicrm.org/groups/dev/-/issues. [code] => -1 [message] => DB Error: unknown error [mode] => 16 [debug_info] => ALTER TABLE ...
1
vote
1answer
34 views

Can you Make a Report, that provides the Number of Employees (relationships) for every Employer?

The report would simply be a listing of employers and the number of employees or current relationships that employer has. Employer # of Employees Apple 2456 Google 3845 CiviCRM 4 Taco Bell 5500 ...
0
votes
1answer
5 views

Receiving errors when running reports. "Sorry but we are not able to provide this at the moment."

Drupal 7.41 CiviCRM 4.6.6 We are using an older version of CiviCRM and are randomly starting to get "Sorry but we are not able to provide this at the moment." when running certain reports. I ...
0
votes
0answers
6 views

recurring donations that show a status of incomplete even though they were completed in Stripe

I have a bunch of recurring donations that show a status of incomplete even though they were completed in Stripe. Why does this happen?
0
votes
0answers
13 views

Best methods for filesharing with Civi, not using file upload fields

I'm trying to find a way to share documents in an organisation without using the file upload field as part of custom data on a contact/ case record. Could a link field handle a link to a shared server/...
2
votes
0answers
29 views

Database Errors When Recording Membership Contributions

I have an error happening in both my dev and production sites. I have attempted everything I can think of such as clearing the cache, rebuilding the menus, deleted and recreated triggers, upgradded to ...
0
votes
0answers
21 views

Horrible Open Rate on our First Civi bulk mail!

One of our lists is our most loyal followers. This list is composed of people who have not only opted to be on this list but who look forward to our alerts and have historically been very responsive ...
0
votes
0answers
9 views

How should I configure default time zones for Wordpress, CiviCRM, PHP, and MySQL?

Wordpress's time zone is set to "New York", PHP is set to "UTF", and MySQL is set to a UK time zone. Is the proper configuration to set each of these to "New York", or ...
1
vote
0answers
15 views

Unsubscribed still receiving emails after opt-out

We have an issue here where a user opt-out from an email subscription and still is receiving newsletter. anybody have seen this issue ? Kind regards

15 30 50 per page
1
2 3 4 5
273