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Whilst Cases have subjects there appears to be no way to edit via the interface.

  • I agree with Graham. It is these small items that cost more for clients to use CiviCRM as they have to pay us to make content changes directly to the database. I have asked for an estimate to determine funding. – Sheila Burkett Nov 8 '16 at 21:07
  • This should have been left as a comment, rather than an answer. Please remember that StackExchange is not a discussion forum. – choster Nov 8 '16 at 21:26
  • This does not provide an answer to the question. To critique or request clarification from an author, leave a comment below their post. - From Review – petednz - fuzion Nov 8 '16 at 21:44
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It seems from this forum post that the ability to edit the subject of a CiviCase has not been implemented, and that its implementation should be done by creating a new core/case Activity Type for 'Change Case Subject' so that any change was also tracked on the Case.

That sounds a reasonable improvement, in the meantime it seems the only option is to edit the field in the civicase table - which my brief testing suggests doesn't not bring the wrath of code down upon my head

  • That is right Pete, you can do so directly in the database, or with the API I would expect. – ErikH - CiviCooP Mar 1 '16 at 7:09
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    This is precisely the type of absurd issue that I find really riles users and negatively impacts their relationship with CiviCRM – Graham Mar 23 '16 at 13:58
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    There is an issue on this dating back a little over a year: issues.civicrm.org/jira/browse/CRM-16633 Needs funding. Anyone keen to help out could perhaps make it know in the comments there? – Graham Jul 20 '16 at 15:09
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It appears that this has been fixed in the new release today for CiviCRM 4.7.19.

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