When a management user tries to open Activities tab for a contact he gets error message Error message

Error that I see when I try to trace it:

API permission check failed for Case/getcount call; insufficient permission: require Array

That affects users with particular role (works fine for administrator) and appeared after upgrade to 4.7.2

3 Answers 3


I just tested the same condition against a Plan copy of CiviCRM Version 4.7.2

I can View the activities without any error - so please try disabling all the installed extension first and try the same if you are still getting an error then - Try to install an Plan copy and test it again


Check the "CiviCase: access my cases and activities" missing from "Management" role.


This is a bug in earlier versions of CiviCRM 4.7. See CRM-18456. The solution is to upgrade to CiviCRM 4.7.7 or later.

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