4

We recently re-designed a regular e-mail to include a "menu" at the top. The menu is a list of anchor links to sections further down the e-mail. However, we are not seeing any clicks being tracked on these anchor links. Is there a way to track these clicks?

1 Answer 1

4

No. Links that do not go to a website cannot be tracked by CiviCRM. The reason is that anchor links simply scroll the document the user is reading - they will not take them to an external site, which is how CiviCRM does the tracking.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.