I have upgraded from CiviCrm 4.2 to 4.7 now that I finally have it working it will not bring up contacts from the old Civi database. I looked at the setting php file and all the information is correct. What is the best way to troubleshoot this issue. I have checked the database that is was set to use and the information is present. Is there any sort of mapping that the new install needs to do? Please advise and thank you!

1 Answer 1


Do you have two civi installs looking at the same db? This won't work!

After copying over the files did you go to [yoursite]/civicrm/update.php

  • I removed the files from the install but I was not aware of the update php. Mar 27, 2016 at 18:44
  • I just reconnected the database and tried to use the update php as suggested and civil showed a not found page. Mar 27, 2016 at 19:02

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