Scenario is users who are not accessing civi but are doing it all via Views and Webforms.
I created a webform
contact 1 is logged in user
contact 2 is 'target'
Activity is of type Email
Outcome I want is that civi actually sends the email.
My testing shows this does not happen. If i 'assign' the ticket to someone else (or eg the Sender) then a 'you have been assigned' does get sent.
Is this meant to not be possible? Or is it a missing feature?
Note: seems like the reverse of this where coleman explains that 'not' sending the email is possible.