The links on our donor dashboards do not open unless you right click and select "Open in a new tab". I am referring to the "View" "Edit" & "Cancel" links that appear with recurring donations. I am using Wordpress 4.4.2 & Civi 4.6.14 this is a new website and Civi install so this is not something that was working and recently quit, it has never worked for me. Any suggestions so they function normally?Screenshot of dashboard links

2 Answers 2


The guys at Ginko Street fixed it for me. It was a conflict with my WordPress theme and Civi shortcodes.


If you turn on your browser 'inspector' you will possibly see some js errors. It is possible that a wordpress plugin is conflicting with the code that generates the 'pop up'

  • In the screenshot with my question I have the browser inspector on. The bottom message shows up after you click the link. Is that I am looking for? If so, does this point to where to look for the problem?
    – Iowa Boy
    Commented May 17, 2016 at 13:56

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