Site: dcssinc.com Form: dcssinc.com/contact-us/ WordPress: 4.5.2 CiviCRM: 4.4

Fields that do not update information:

-Position -Project State -Comment

Only the position field is a custom field.

I have reviewed the settings for each field and I do not see anything that would make these fields behave differently than the rest.

Please advise :-)

  • Hi LGB. is this a public page? want to share the url? what is 'comment' since that doesn't sound like a core field
    – petednz - fuzion
    May 19 '16 at 20:18
  • Which minor release of 4.4 are you using? Is there any possibility of upgrading to the latest long term support release (the 4.6.x branch?) You might find this solves the issue, but might be a bit of work to upgrade.
    – John
    May 20 '16 at 7:54
  • Hi petednz - fuzion, dcssinc.com/contact-us
    – LJB
    May 20 '16 at 18:43
  • Hi petednz - fuzion, the page is dcssinc.com/contact-us and the comments field is a Contacts - Note(s) labelled Comment. Hi John, you're right updating is an option but it is a lot of work, I would like to see if this can be fixed and if not then I will look into pursuing updating.
    – LJB
    May 20 '16 at 18:49
  • I have updated to CiviCRM 4.6.16 LTS and the problem still exists. Custom fields that are added to the profile form does not update properly in the email that is sent to an administrator, but it does update the information for the contact correctly in the back-end when viewing the contact. Updated Specs: WordPress 4.5.2 CiviCRM 4.6.16 LTS
    – LJB
    May 23 '16 at 15:40

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.