Can't Edit CiviContribute Pages after URL Change

Question

Our website is being hosted by CiviHosting, but our Domain and Email are with another hosting company. The other hosting company just changed the DNS to point to CiviHosting, so that our domain would work with the CiviHosting account, and now I can't edit the contribution pages I made (or create a new contribution page). Specifically, I went to contributions >> manage contribution pages and then chose "configure" and then "Title and settings" for one of the pages and it redirected me to the /wp-admin Wordpress dashboard.

I tried a different page same thing.

I tried creating a new page and it let me type everything in but when I hit "save" it took me back to the /wp-admin page.

I tried deactivating and reactivating the plugin. Didn't work.

I tried removing all the files from the server through FTP, and reinstalling a brand new installation of CiviCRM. Didn't work.

I removed the new installation and put my old civicrm files back. Didn't work.

I have been Google Searching for a while and I tried finding config.settings.php as many sites suggest, but the only thing I could find was config.settings.php.template which I did attempt to modify in the way they described (changing the base URL) and that didn't work either. I changed it back to the original and re-uploaded it via FTP.

I looked through civicrm.config.php in case that was the file I was supposed to modify, but couldn't find a place to change the URL.

I tried going through the settings menu of CiviCRM, specifically the resources and directories paths and they all look like relative references (see attached) so I'm not sure what I'd change.

If you go to the actual pages, they do work, but I have no way of modifying them... (here's an example live page: http://sweetfields.org/civicrm/?page=CiviCRM&q=civicrm/contribute/transact&reset=1&id=1)

Any idea what broke and how to fix it?

Thanks!

UPDATE: I just noticed that when you click on the link I provided in this post, it is referencing an old version of the site... I removed the black login bar at the top of the page. If you go to sweetfields.org now you'll notice the black bar is gone but for some reason it's there for the CiviContribute page... the plugin must be somehow referencing old files?

UPDATE 2: Found the file! But, it already has the correct URL in it for the base_url: " define( 'CIVICRM_UF_BASEURL' , 'http://sweetfields.org/');" so I'm guessing that's not the problem?

UPDATE 3: Should I delete all tables in the database that start with "civicrm_" and delete all files and then try re-installing?

Answer 1

For a domain change, look at the civicrm.settings.php file the 'CIVICRM_UF_BASEURL' is the field you are looking for.

For CiviCRM version 4.7.x this will be in wp-content/uploads/civicrm/
For CiviCRM versions 4.6.x and lower this will be in wp-content/plugins/civicrm/

You may also need to make changes for WP, but this is what you'll need to start with for CiviCRM. In addition, the CIVICRM_UF_BASEURL setting must match the Site Address (URL) in the WP General Settings.

Update: Ensure that CIVICRM_UF_BASEURL reads as below:

define( 'CIVICRM_UF_BASEURL'      , 'http://sweetfields.org');