Is there a way via the UI to create a smart group with no matching contacts in the database? For example, our database does not currently have any contacts where the city is "Cottonwood," but I'd like to create a smart group for Cottonwood residents now so when someone with a Cottonwood address is added, they're automatically added to that group.

Thanks in advance.

1 Answer 1


The easiest way would be to create a test contact with city Cottonwood, search on it. Create a smart search out of it and then delete the test contact.

  • Thanks for the response. I'd been hoping there was a more graceful way than this, but it's not too bad.
    – AJ W
    Commented Jun 27, 2016 at 21:27
  • I agree. On the other hand: You would want to test your search anyway, making sure you did not make a typo or so.
    – Catorghans
    Commented Jun 27, 2016 at 21:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.