[Tue Jul 12 21:36:24.720900 2016] [access_compat:error] [pid 5387] [client] AH01797: client denied by server configuration: /var/www/XXX/sites/def


I'm getting this in my apache logs when trying to delete some custom data fields left over from a bad extension installation. On screen it spins forever when trying to delete.

Anyone know where to start troubleshooting?


1 Answer 1


The message that you're seeing in your Apache error.log may just be coincidental with your custom field issue. Those error.log messages are created when Civi checks itself to make sure certain directories and files are not accessible via the web. For more information, see Access denied errors by server itself on uploaded files?.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.