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I'm trying to install CiviCRM 4.7.10 on a newly installed Joomla 3.6.2-site. I uploaded the code to a folder on the server, and did an "install from folder". However, this one failed (maybe faulty network connection). However, something was installed, and upon trying to reinstall, I get the following error message:

Warning: require_once(/home/agslo/public_html/administrator/components/com_civicrm/civicrm.settings.php): failed to open stream: No such file or directory in /home/agslo/public_html/tmp/com_civicrm/admin/configure.php on line 115

Fatal error: require_once(): Failed opening required '/home/agslo/public_html/administrator/components/com_civicrm/civicrm.settings.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/agslo/public_html/tmp/com_civicrm/admin/configure.php on line 115

According to the Module manager in Joomla, there is a CiviCRM component installed. However when I try to uninstall it, I get an error msg too, saying it cannot find Joomla XML setup file, and I am asked to manually remove it.

Anyone that can assist me in solving this so I can have CiviCRM installed? Either by first removing the component, or by doing a new install.....

Magnus

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If the CiviCRM component does not install correctly

(for example you get a blank screen instead of the confirmation page),

delete the ~/components/com_civicrm and

~/administrator/components/com_civicrm and

~/media/civicrm directories manually

and then try each of the following before attempting to reinstall:

Please refer to the below link : this is for 4.5 but still this should work for 4.7 too

https://wiki.civicrm.org/confluence/display/CRMDOC/Joomla+Installation+Guide+for+CiviCRM+4.5

I guess this helps !!!

  • Hi! Thanks. However, it doesnt help so far. That is the instruction I used in the first place. I do not get a blank screen, I get the errors pasted above - instead of being returned to the Module manager in joomla. Looking at line 115 in the configure.php, this seems to me to be something related to the variable $civicrmUpgrade - my hunch would be that there is something telling the installer that this is an upgrade, not a clean installation. Could that be right? Could there be something in the database doing this (as I did delete all the files you mentioned)? – Magnus Larsson Aug 18 '16 at 14:27
  • And I canno delete the tables with prefix civicrm in the mysql database, I get the error " #1217 - Cannot delete or update a parent row: a foreign key constraint fails! – Magnus Larsson Aug 18 '16 at 14:36
  • If you are using PHPMyAdmin to delete the database tables you need untick 'Foreign key check'. This will allow you delete all of the tables regardless of the foreign key constraints. – William Mortada Aug 18 '16 at 15:07
  • In that case try to create a new Database for Civicrm and try to install Civicrm - that should work – Ramesh - ARTECH Consultancy Aug 18 '16 at 15:14
  • Hi! Yes I use PHPmyadmin. Where do I untick Foreign key check? Magnus – Magnus Larsson Aug 18 '16 at 18:05

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