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SOLVED by enabling OpenSSL support in PHP.ini file (remove ";" in front of the "extension=php_openssl.dll" line)

After upgrading to 4.7.10 (Wordpress 4.6), I receive an error when saving changes to a contact profile (the address in my case). Please find below the details, any quick help will be much appreciated as we're blocked right now with this issue. Thanks

BACKTRACE

0 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\Error.php(182):

CRM_Core_Error::backtrace()

1 internal function: CRM_Core_Error::handle(Object(PEAR_Error))

2 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\packages\PEAR.php(931):

call_user_func((Array:2), Object(PEAR_Error))

3 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\packages\PEAR.php(566):

PEAR_Error->PEAR_Error("Need PHP 4.3.0 or later with OpenSSL support for https:// requests", 2, 16, (Array:2), NULL)

4 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\packages\HTTP\Request.php(703):

PEAR->raiseError("Need PHP 4.3.0 or later with OpenSSL support for https:// requests", 2)

5 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Utils\Geocode\Google.php(126):

HTTP_Request->sendRequest()

6 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\BAO\Address.php(387):

CRM_Utils_Geocode_Google::format((Array:21))

7 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\BAO\Address.php(144):

CRM_Core_BAO_Address::fixAddress((Array:21))

8 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\BAO\Address.php(120):

CRM_Core_BAO_Address::add((Array:21), TRUE)

9 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\BAO\Location.php(69):

CRM_Core_BAO_Address::create((Array:83), TRUE, NULL)

10 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Contact\BAO\Contact.php(348):

CRM_Core_BAO_Location::create((Array:83), TRUE)

11 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Contact\Form\Contact.php(986):

CRM_Contact_BAO_Contact::create((Array:83), TRUE, FALSE, TRUE)

12 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\Form.php(423):

CRM_Contact_Form_Contact->postProcess()

13 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\QuickForm\Action\Upload.php(166):

CRM_Core_Form->mainProcess()

14 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\QuickForm\Action\Upload.php(133):

CRM_Core_QuickForm_Action_Upload->realPerform(Object(CRM_Contact_Form_Contact), "upload")

15 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\packages\HTML\QuickForm\Controller.php(203):

CRM_Core_QuickForm_Action_Upload->perform(Object(CRM_Contact_Form_Contact), "upload")

16 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\packages\HTML\QuickForm\Page.php(103):

HTML_QuickForm_Controller->handle(Object(CRM_Contact_Form_Contact), "upload")

17 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\Controller.php(351):

HTML_QuickForm_Page->handle("upload")

18 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Utils\Wrapper.php(113):

CRM_Core_Controller->run()

19 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\Invoke.php(286):

CRM_Utils_Wrapper->run("CRM_Contact_Form_Contact", "Nouveau contact", (Array:1))

20 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\Invoke.php(86):

CRM_Core_Invoke::runItem((Array:13))

21 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\CRM\Core\Invoke.php(54):

CRM_Core_Invoke::_invoke((Array:3))

22 D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm.php(1227): CRM_Core_Invoke::invoke((Array:3))

23 internal function: CiviCRM_For_WordPress->invoke("")

24 D:\xampp\htdocs\gdc\wp-includes\plugin.php(524): call_user_func_array((Array:2), (Array:1))

25 D:\xampp\htdocs\gdc\wp-admin\admin.php(222): do_action("toplevel_page_CiviCRM")

26 {main}

Désolé, nous ne sommes pas en mesure de fournir ceci actuellement. Need PHP 4.3.0 or later with OpenSSL support for https:// requests Message d'erreur détaillé Détails additionnels :

Array ( [callback] => Array ( [0] => CRM_Core_Error [1] => handle )

[code] => 2
[message] => Need PHP 4.3.0 or later with OpenSSL support for https:// requests
[mode] => 16
[debug_info] => 
[type] => PEAR_Error
[user_info] => 
[to_string] => [pear_error: message="Need PHP 4.3.0 or later with OpenSSL support for https:// requests" code=2 mode=callback

callback=CRM_Core_Error::handle prefix="" info=""] )

Retourner à la page d'accueil.

Fatal error: Uncaught CRM_Core_Exception: [0: Transaction integrity error: Expected to find active frame thrown in D:\xampp\htdocs\gdc\wp-content\plugins\civicrm\civicrm\Civi\Core\Transaction\Manager.php on line 107

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1 Answer 1

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The error message says:

Need PHP 4.3.0 or later with OpenSSL support for https:// requests

What PHP version are you using? CiviCRM PHP Requirements are currently:

PHP 5.5 or greater is recommended, but not PHP7 yet (see CRM-17789: Support PHP 7 ). PHP 5.3.10 is the bare minimum.

This might help re OpenSSL support: Enabling the openssl in xampp.

From the backtrace, the https request appears to relate to Google geocoding, so as a workaround you could try disabling that to get yourself up and running.

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  • Thanks for the quick feedback. We're using PHP Version 5.6.15. I activated the OpenSSL support and it works ! Thanks very much
    – SemperFi
    Commented Aug 24, 2016 at 9:27
  • Great, glad this helped! If this solved your problem, Stack Exchange etiquette is to upvote and accept the answer. This lets people see that the question has been answered; it also improves CiviCRM Stack Exchange's statistics, helping us to get out of beta.
    – davejenx
    Commented Aug 24, 2016 at 12:23

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