I'm very new to this but I can't seem to find an answer to our problem on any of the help pages.

I am trying to simply add a new membership type. There were three membership types already setup with the initial installation, which I was able to modify to our specifications. But when I try to add a new membership type, I am unable to select anything in for Membership Organization, financial type, or membership type plan (pull-downs). There is nothing there.

Any help would be appreciated. We have 5 membership types and need to be able to add two more to the existing three.

Attaching screen shot here. Thank you.

Unable to select anything in required field pull-downs.

  • suggest you attach a screenshot of one of the existing 'types' - might answer a bunch of questions that will get fired your way
    – petednz - fuzion
    Oct 25, 2016 at 22:38
  • I believe I have this same problem. I am unable to select anything in the fields mentioned. However, once I close the modal dialog, the drop down box for Financial type (to use this as an example) is now visible and I can select something. At that point it is too late because the dialog has already closed (had to cancel it since I couldn't complete). I don't believe I can use this software without being able to add more membership types. I hope someone can help with this! Update: I have a workaround for this problem; I created new membership types directly in the database by copying an existin
    – KarenB
    Jul 4, 2017 at 1:47

3 Answers 3


Normally membership type organization dropdown will be empty. so, please type a space and wait for the search - which will list you all contact in the list

For more reference please read the below documentation

Create new membership type: https://wiki.civicrm.org/confluence/display/CRMDOC21/Membership+Types

Create new organization: https://wiki.civicrm.org/confluence/display/CRMDOC42/Create+New+Organization+Contact

Create new financial type: https://wiki.civicrm.org/confluence/display/CRMDOC/Configure+Financial+Types

Create financial account: https://wiki.civicrm.org/confluence/display/CRMDOC/Configure+Financial+Accounts

These above document should help you in creating new membership type - if you need more help please let me know so i will give a screen shot of all the above

I guess this helps!!!


This could also be a permission issue - make sure you are logged in as an administrator and/or have all the required permissions (including acl if you use it).


Perhaps it's a GUI issue -> reload the page and check your browser's console to see if you get any Errors.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.