Running upgrade CiviCRM 4.7.8 to 4.7.13, on Drupal 7, I have a white screen with just "[]" message and "Retry" and "Skip" buttons, and js error : CRM.$ is not a function. Tried to change the theme : no effect. js and css files are not compressed.

Do you have any idea ?

  • Have you run upgrade.php?
    – naomi
    Nov 9, 2016 at 17:44
  • Also have you cleared the browser cache?
    – naomi
    Nov 9, 2016 at 17:44
  • When I run upgrade.php I have this error (after confirmation). And I have cleared the browser cache. Nov 10, 2016 at 15:11

1 Answer 1


I recommend doing the upgrade via drush if you are having trouble doing it in your browser.


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