When a case is created one contact is added. But later, when I want to add another contact, sometimes that is not possible. I've figured out, I think, that if the first contact is of one type, Individual, say, and the other one is an Organization, that is not possible because the search dialouge limits to the previous type.
Furthermore, if I add one Individual and one Organization when I create the case, it seems to be no problem.
I wonder why? And I'm fairly sure that it has been possible since we have cases in our database that have this.
Or is there a way to do this anyway?