If I create a Scheduled Reminder based on an Activity with a specific status and set it to trigger 0 hours after Activity Date Time will it fire immediately when the activity is created or when the next Scheduled Reminder cron job runs?
1 Answer
The reminder will be sent when the next background Scheduled Reminder task is executed. I have the exact same situation and the reminder was sent by the Scheduled Reminder task 9 minutes later than the trigger because there was a large number of emails being sent. So you can't bank on it being sent immediately.