When I create a new contribution page and use the links sub-menu to go to the live location of the page, it redirects to


This link doesn't work however. I can manually fix the url by removing the "civicrm" part, like this:


My question is: where does this "civicrm" bit before the question mark come from? What kind of configuration error could cause this problem? I already checked the BASEURL setting, it seems correct (the value is https://my.site.org/)

1 Answer 1


This is the WordPress "base page" setting. It's at Administer menu » System Settings » CMS Database Integration.

That said - I think the way base pages are working in WordPress is slowly being improved over the last couple of versions. Please let us know what version of CiviCRM you're running; it may be that this is fixed with an upgrade.

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