I'm relatively new to CiviCRM so this might sound like a question with an obvious answer.

I have set up my cron for my drupal CiviCRM site with easycron.com and have found that it always reports back the same error:

Could not load the settings file at: /home/content/06/10588406/html/sites/all/modules/civicrm/../../../default/civicrm.settings.php

Now, I have gone through and verified that I have followed the instructions (I even created a new site with absolutely no purpose other than to test this issue with civicrm) and it come up with this error too. All of the requirements are met, permissions checked, everything...

So what can I do to change this? Is there anything I can hardcode into the civicrm config file? Or does anyone know where I might find the directory that it's currently looking in to paste a copy of the civicrm settings file (currently located in /sites/default) into it?

Thank you!


  • 1
    I'm using the drupal cron for CiviCrm too. It's a drupal module: (drupal.org/project/civicrm_cron). It works like a charm. Maybe this fits your needs as well, if max. one cron per hour is enough?
    – Volker
    Jan 16, 2017 at 21:54

2 Answers 2


the path suggests a problem which i can't suggest the fix for, but if it helps I would expect to have the civicrm module at


which it looks like you have but the settings file would be at


not at


  • Yes, currently the settings file is located at /sites/default and the module is located at /sites/all/modules/civicrm which is why it concerns me that this error is even popping up.
    – Matthew
    Jan 16, 2017 at 22:18

As per the suggestion of @Volker - this module Drupal Cron for CiviCrm (drupal.org/project/civicrm_cron) appears to do the work I need it to. However, I'm still going to try and work on as to why going through the cron.php function of CiviCRM fails when this new module works.

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