I am working on Joomla 3.6.5 CiviCRM 4.7.14

I just did a fresh install of CiviVolunteer 4.6-2.2.1

The install seems to have worked (no errors reported). But when I try to use this feature by going to

Events>Manage Events>Configure>Volunteer

I get this error:

"Your extension resource url is not configured correctly. CiviVolunteer cannot work without this setting. Correct the problem at Settings - Resource URLs."

So I go to Settings - Resource URLs, and this is my setting for custom extensions > Extension Resource URL:


It matches what I have under Settings - Upload Directories > Extensions Directory:


I have other extensions installed and working properly from the same directory, such as SparkPost, Public Autocomplete, etc.

So I suspect this is an .htaccess issue. I checked with my host, and they say the file


is blocking access: The .htaccess file reads:

<Files "*">
  Order allow,deny
  Deny from all

My host says this file is being generated by CiviCRM, not by them. My other CiviCRM extensions are working fine. So what am I missing? Do I modify the .htaccess file? Or would that create a security nightmare? Or is this an issue that doesn't involve .htaccess at all?

  • Is that exactly what you see in the fields for resource URL and extensions directory? They should either have the full URL or path, or have token in [square brackets] in front of them. – Dan O'Brien Jan 24 '17 at 23:07
  • What I see exactly in those fields is "/home/uscucedd/public_html/media/civicrm/custom_ext/". – Michelle Rojas Jan 25 '17 at 17:59
  • I am on WordPress 4.8.1 / CiviCRM 4.7.23 and am seeing the same issue. In CiviVolunteer, the absolute URL works - no error message; the relative URL does not - error message comes up and CiviVolunteer new project page is empty. – dvhirst Aug 12 '17 at 16:36

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