I am using CiviCRM 4.7.15 and the latest version of Drupal 7. I am experiencing a 'Network Error - Unable to reach the server' when I try to view a contribution in the contact record. I have followed the suggestions in the forum post by Coleman Watts entitled 'Troublshooting popups, autocompletes, or other javascript problems' without having resolved the problem
What happens:
- I have created a civicrm webform which contains a single contact to allow the contact to renew their membership. This appears to function correctly insofar as it updates the membership record and creates a contribution attached to the contact and the membership record.
- I then logout, login as admin user, go to the relevant contact record and select the contributions tab. If I try to edit the contribution it displays correctly. However if I try to view the contribution I get the Network Error.
- I can perform this same set of steps for at least two other users on this particular webform without incurring the same issue.
I have attached below the error details for the situation which fails.
There was a CiviCRM error at The Harlequin Club, Incorporated.
Date: 2017-01-25T13:05:57+11:00
ERROR
message: Expected one PriceSet but found 25
code:
exception: CiviCRM_API3_Exception Object
(
[extraParams:CiviCRM_API3_Exception:private] => Array
(
[count] => 25
[is_error] => 1
[error_message] => Expected one PriceSet but found 25
[error_code] => undefined
)
[message:protected] => Expected one PriceSet but found 25
[string:Exception:private] =>
[code:protected] => 0
[file:protected] => /var/www/html/sites/all/modules/civicrm/api/api.php
[line:protected] => 45
[trace:Exception:private] => Array
(
[0] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Contribute/Form/ContributionView.php
[line] => 158
[function] => civicrm_api3
[args] => Array
(
[0] => PriceSet
[1] => getsingle
[2] => Array
(
[id] =>
[return] => is_quick_config, id
)
)
)
[1] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Core/Form.php
[line] => 531
[function] => preProcess
[class] => CRM_Contribute_Form_ContributionView
[type] => ->
[args] => Array
(
)
)
[2] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php
[line] => 92
[function] => buildForm
[class] => CRM_Core_Form
[type] => ->
[args] => Array
(
...
LAST ERROR
LOGGED IN USER
contact_id: 1
display_name: Mr. Harlequin Webmaster
email_id: 2
email: webmaster@quins.com.au
id: 1
REMOTE_ADDR: 1.136.96.213
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36
***SERVER***
REDIRECT_protossl: s
REDIRECT_HTTP_AUTHORIZATION:
REDIRECT_HTTPS: on
REDIRECT_SSL_TLS_SNI:www.quins.com.au
REDIRECT_STATUS: 200
protossl: s
HTTP_AUTHORIZATION:
HTTPS: on
SSL_TLS_SNI: www.quins.com.au
SSL_SERVER_S_DN_OU: Domain Control Validated
SSL_SERVER_S_DN_CN: *.quins.com.au
SSL_SERVER_I_DN_C: BE
SSL_SERVER_I_DN_O: GlobalSign nv-sa
SSL_SERVER_I_DN_CN: AlphaSSL CA - SHA256 - G2
SSL_VERSION_INTERFACE:mod_ssl/2.4.7
SSL_VERSION_LIBRARY:OpenSSL/1.0.1f
SSL_PROTOCOL: TLSv1.2
SSL_SECURE_RENEG: true
SSL_COMPRESS_METHOD:NULL
SSL_CIPHER: ECDHE-RSA-AES128-GCM-SHA256
SSL_CIPHER_EXPORT: false
SSL_CIPHER_USEKEYSIZE:128
SSL_CIPHER_ALGKEYSIZE:128
SSL_CLIENT_VERIFY: NONE
SSL_SERVER_M_VERSION:3
SSL_SERVER_M_SERIAL:1121698500FC96BF666F1B30663DE1324AC8
SSL_SERVER_V_START: Jun 24 06:15:42 2015 GMT
SSL_SERVER_V_END: Jun 24 06:15:42 2018 GMT
SSL_SERVER_S_DN: CN=*.quins.com.au,OU=Domain Control Validated
SSL_SERVER_I_DN: CN=AlphaSSL CA - SHA256 - G2,O=GlobalSign nv-sa,C=BE
SSL_SERVER_A_KEY: rsaEncryption
SSL_SERVER_A_SIG: sha256WithRSAEncryption
SSL_SESSION_ID: f3a8f70a6aea5aa15c236bc37e1e701166071402a5356d67b3069294bd1f990b
SSL_SESSION_RESUMED:Resumed
HTTP_HOST: www.quins.com.au
HTTP_CONNECTION: keep-alive
HTTP_ACCEPT: application/json, text/javascript, */*; q=0.01
HTTP_X_REQUESTED_WITH:XMLHttpRequest
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36
HTTP_REFERER: http://post.flyingenvelope.com/f/a/Ybra47iN3HGx_WwoNS9lIA~~/AABaNgA~/RgRaaTuHP0EIAKxD50iNdStXA3NwY1gEAAAAAFkGc2hhcmVkYQ5mbHlpbmdlbn ZlbG9wZWANNTQuMjQ0LjQ4LjEzMEIKAAIHCIhYmGR2C1IWd2VibWFzdGVyQHF1aW5zLmNvbS5hdQlRBAAAAABEPGh0dHBzOi8vd3d3LnF1aW5zLmNvbS5hdS9jaXZpY3JtL2NvbnRhY3Qvdmlldz9yZ XNldD0xJmNpZD04NEcCe30~
HTTP_ACCEPT_ENCODING:gz ip, deflate, sdch
HTTP_ACCEPT_LANGUAGE:en -US,en;q=0.8,en-AU;q=0.6,en-GB;q=0.4
HTTP_COOKIE: Dru pal.tableDrag.showWeight=0; webform- 4580[1485308168]=1485308168; webform-4580[1485309881]=1485309881; SSESS1a6aea6ec131844971 20f080e47a50a5=CDWCF1NwTZEVPOMhCqJw- eyecyJdC2vGR5ul6s90_Fc; adaptive_image=1280; has_js=1
PATH: /us r/local/sbin:/usr/local/bin:/usr/sbi n:/usr/bin:/sbin:/bin
SERVER_SIGNATURE: <ad dress>Apache/2.4.7 (Ubuntu) Server a t www.quins.com.au Po rt 443</address>
SERVER_SOFTWARE: Apache/2.4.7 (Ubuntu)
SERVER_NAME: www.quins.com.au
SERVER_ADDR: 172.31.15.76
SERVER_PORT: 443
REMOTE_ADDR: 1.136.96.213
DOCUMENT_ROOT: /var/www/html
REQUEST_SCHEME: https
CONTEXT_PREFIX:
CONTEXT_DOCUMENT_ROOT:/var/www/html
SERVER_ADMIN: webmaster@quins.com.au
SCRIPT_FILENAME: /var/www/html/index.php
REMOTE_PORT: 16143
REDIRECT_QUERY_STRING:reset=1&id=4189&cid=84&action=view&context=contribution&selectedChild=contribute&snippet=json
REDIRECT_URL: /civicrm/contact/view/contribution
GATEWAY_INTERFACE: CGI/1.1
SERVER_PROTOCOL: HTTP/1.1
REQUEST_METHOD: GET
QUERY_STRING: reset=1&id=4189&cid=84&action=view&context=contribution&selectedChild=contribute&snippet=json
REQUEST_URI: /civicrm/contact/view/contribution?reset=1&id=4189&cid=84&action=view&context=contribution&selectedChild=contribute&snippet=json
SCRIPT_NAME: /index.php
PHP_SELF: /index.php
REQUEST_TIME_FLOAT: 1485309956.761
REQUEST_TIME: 1485309956
BACKTRACE
#0 /var/www/html/sites/default/files/civicrm/extensions/ca.bidon.reporterror/reporterror.php(251): reporterror_civicrm_generatereport("The Harlequin Club, Incorporated", (Array:3), NULL, (Array:0))
#1 /var/www/html/sites/all/modules/civicrm/CRM/C ore/Error.php(439): reporterror_civicrm_handler((Array:3))
#2 /var/www/html/sites/all/modules/civicrm/CRM/C ore/Invoke.php(55): CRM_Core_Error::handleUnhandledException(Object(CiviCRM_API3_Exception))
#3 /var/www/html/sites/all/modules/civicrm/drupa l/civicrm.module(448): CRM_Core_Invoke::invoke((Array:4))
#4 [internal function](): civicrm_invoke("contac t", "view", "contribution")
#5 /var/www/html/includes/menu.inc(527): call_us er_func_array("civicrm_invo ke", (Array:3))
#6 /var/www/html/index.php(20): menu_execute_active_handler()
#7 {main}
POST
FULL BACKTRACE next call
file: /var/www/html/sites/default/files/civicrm/extensions/ca.bidon.reporterror/reporterror.php
line: 251
function: reporterror_civicrm_generatereport
args: Array
(
[0] => The Harlequin Club, Incorporated
[1] => Array
(
[message] => Expected one PriceSet but found 25
[code] =>
[exception] => CiviCRM_API3_Exception Object
(
[extraParams:CiviCRM_API3_Exception:private] => Array
(
[count] => 25
[is_error] => 1
[error_message] => Expected one PriceSet but found 25
[error_code] => undefined
)
[message:protected] => Expected one PriceSet but found 25
[string:Exception:private] =>
[code:protected] => 0
[file:protected] => /var/www/html/sites/all/modules/civicrm/api/api.php
[line:protected] => 45
[trace:Exception:private] => Array
(
[0] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Contribute/Form/ContributionView.php
[line] => 158
[function] => civicrm_api3
[args] => Array
(
[0] => PriceSet
[1] => getsingle
[2] => Array
(
[id] =>
[return] => is_quick_config, id
)
)
)
[1] => Array
(
[file...
next call
file: /var/www/html/sites/all/modules/civicrm/CRM/Core/Error.php
line: 439
function: reporterror_civicrm_handler
args: Array
(
[0] => Array
(
[message] => Expected one PriceSet but found 25
[code] =>
[exception] => CiviCRM_API3_Exception Object
(
[extraParams:CiviCRM_API3_Exception:private] => Array
(
[count] => 25
[is_error] => 1
[error_message] => Expected one PriceSet but found 25
[error_code] => undefined
)
[message:protected] => Expected one PriceSet but found 25
[string:Exception:private] =>
[code:protected] => 0
[file:protected] => /var/www/html/sites/all/modules/civicrm/api/api.php
[line:protected] => 45
[trace:Exception:private] => Array
(
[0] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Contribute/Form/ContributionView.php
[line] => 158
[function] => civicrm_api3
[args] => Array
(
[0] => PriceSet
[1] => getsingle
[2] => Array
(
[id] =>
[return] => is_quick_config, id
)
)
)
[1] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm...
next call
file: /var/www/html/sites/all/modules/civicrm/CRM/Core/Invoke.php
line: 55
function: handleUnhandledException
class: CRM_Core_Error
type: ::
args: Array
(
[0] => CiviCRM_API3_Exception Object
(
[extraParams:CiviCRM_API3_Exception:private] => Array
(
[count] => 25
[is_error] => 1
[error_message] => Expected one PriceSet but found 25
[error_code] => undefined
)
[message:protected] => Expected one PriceSet but found 25
[string:Exception:private] =>
[code:protected] => 0
[file:protected] => /var/www/html/sites/all/modules/civicrm/api/api.php
[line:protected] => 45
[trace:Exception:private] => Array
(
[0] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Contribute/Form/ContributionView.php
[line] => 158
[function] => civicrm_api3
[args] => Array
(
[0] => PriceSet
[1] => getsingle
[2] => Array
(
[id] =>
[return] => is_quick_config, id
)
)
)
[1] => Array
(
[file] => /var/www/html/sites/all/modules/civicrm/CRM/Core/Form.php
[line] => 531
[function] => preProcess
[class] => CRM_Contribute_Form_ContributionView
[type] => ->
[args] => Array
(
)
)
[2] => ...
next call
file: /var/www/html/sites/all/modules/civicrm/drupal/civicrm.module
line: 448
function: invoke
class: CRM_Core_Invoke
type: ::
args: Array
(
[0] => Array
(
[0] => civicrm
[1] => contact
[2] => view
[3] => contribution
)
)
next call
function: civicrm_invoke
args: Array
(
[0] => contact
[1] => view
[2] => contribution
)
next call
file: /var/www/html/includes/menu.inc
line: 527
function: call_user_func_array
args: Array
(
[0] => civicrm_invoke
[1] => Array
(
[0] => contact
[1] => view
[2] => contribution
)
)
next call file: /var/www/html/index.php line: 20 function: menu_execute_active_handler args: Array ( )
Martin Fuggle 1:20 PM (38 minutes ago)
to Site
There was a CiviCRM error at The Harlequin Club, Incorporated.
Date: 2017-01-25T13:20:31+11:00
SSL_SESSION_ID: ea0aba40d7bbba6208e30995e64d1f67cf35193cf38c5775b89d086c1308098f
SSL_SESSION_RESUMED:Resumed
HTTP_HOST: www.quins.com.au
HTTP_CONNECTION: keep-alive
HTTP_ACCEPT: application/json, text/javascript, */*; q=0.01
HTTP_X_REQUESTED_WITH:XMLHttpRequest
HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36
HTTP_REFERER: http://post.flyingenvelope.com/f/a/RrIwh7O2i0LtT9ImrpKuaA~~/AABaNgA~/RgRaaT7xP0EIAmxDryS9WixXA3NwY1gEAAAAAFkGc2hhcmVkYQ5mbHlpbmdlbn ZlbG9wZWANNTQuMjQ0LjQ4LjEzMEIKAAlxC4hYCTVrVVIWd2VibWFzdGVyQHF1aW5zLmNvbS5hdQlRBAAAAABEPGh0dHBzOi8vd3d3LnF1aW5zLmNvbS5hdS9jaXZpY3JtL2NvbnRhY3Qvdmlldz9yZ XNldD0xJmNpZD04NEcCe30~
HTTP_ACCEPT_ENCODING:gz ip, deflate, sdch
HTTP_ACCEPT_LANGUAGE:en -US,en;q=0.8,en-AU;q=0.6,en-GB;q=0.4
HTTP_COOKIE: Dru pal.tableDrag.showWeight=0; webform- 4580[1485308168]=1485308168; webform-4580[1485309881]=1485309881; webform-4580[1485310058 ]=1485310058; webform-4580[148531010 4]=1485310104; SSESS1a6aea6ec131844971 20f080e47a50a5=SbI-oLpmvbwaJSCa8w5vB b9KbmHjvI3SfKOD 31CqbfM; adaptive_image=1280; has_js=1
PATH: /us r/local/sbin:/usr/local/bin:/usr/sbi n:/usr/bin:/sbi n:/bin
SERVER_SIGNATURE: <ad dress>Apache/2.4.7 (Ubuntu) Server a t www.quins.com .au Port 443</address>
SERVER_SOFTWARE: Apache/2.4.7 (Ubuntu)
SERVER_NAME: www.quins.com.au
SERVER_ADDR: 172.31.15.76
SERVER_PORT: 443
REMOTE_ADDR: 1.136.96.213
DOCUMENT_ROOT: /var/www/html
REQUEST_SCHEME: https
CONTEXT_PREFIX:
CONTEXT_DOCUMENT_ROOT:/var/www/html
SERVER_ADMIN: webmaster@quins.com.au
SCRIPT_FILENAME: /var/www/html/index.php
REMOTE_PORT: 5354
REDIRECT_QUERY_STRING:reset=1&id=4190&cid=84&action=view&context=membership&selectedChild=contribute&compId=23&compAction=4&snippet=json
REDIRECT_URL: /civicrm/contact/view/contribution
GATEWAY_INTERFACE: CGI/1.1
SERVER_PROTOCOL: HTTP/1.1
REQUEST_METHOD: GET
QUERY_STRING: reset=1&id=4190&cid=84&action=view&context=membership&selectedChild=contribute&compId=23&compAction=4&snippet=json
REQUEST_URI: /civicrm/contact/view/ contribution?reset=1&id=4190&cid=84&action =view&context=membership&selectedChild=contribute&compId=23&compAction=4&snippet=json
SCRIPT_NAME: /index.php
PHP_SELF: /index.php
REQUEST_TIME_FLOAT: 1485310831 .199
REQUEST_TIME: 1485310831
