I'm sure I'm off in my configuration but not sure what. I've set up an event where a registrant can register multiple participants under the same address. For this event, a parent would sign up and then each of their children coming to the event would have to be registered
In the set-up, I have the following profiles for On-line Registration:
"Include Profile Top of Page" Parents Profile "Profile for Additional Participants" Youth Profile
I do have the option for "Same e-mail address" selected
Here is the problem...when a user sign's up and uses the same e-mail address, only the first contact is used so I'm seeing that first user registering each time.
Here is the actual scenario. Parent 1 and Parent 2 have to separate e-mails. Parent 1 registers three children under his e-mail.
Parent 1: parent1@email
Parent 2: parent2@email Child 1: parent1@email Child 2: parent1@email Child 3: parent1@email
When registered in this manner, Parent 1, Parent 2, and Child 1 get confirmation e-mails. Child 2 and 3 get a confirmation e-mail addressed to Child 1.
When I view the participants for the event, I see:
Parent1 Parent2 Child1 Child1 Child1
How can I correct this issue as it's important to have the name of each participant that is joining us.