I created on our mail server an email account inbox.civicrm, and checked it with the webmail facility: username email@example.com and password are working.
Then, i created in CiviCRM an email account with
- server = example.org
- user = inbox.civicrm
- password = same password as used in webmail (tested several times)
- domain name = example.org
But the connection is refused, with SSL or not, POP3 or IMAP.
The error message in the CiviCRM log:
( [message] => Kan geen verbinding maken met Mailstore firstname.lastname@example.org<p>Foutmelding:<pre>An error occured while sending or receiving mail. The POP3 server did not accept the password: -ERR [AUTH] Authentication failed. .</pre><p> [code] => )
In this question Process Inbound Emails Failed, the password was the problem. Where to look for when a wrong password is not the problem?
Drupal 7.35 CiviCRM 4.7.14