We've recently upgraded to CiviCRM 4.7.16. I need to record a payment for an event registration. I used to go to the event record, click edit, and then there would be an option to record a payment. Now, that option does not seem to exist. When I add a new event participant, there is also no opportunity to record a payment. Anyone know how I can record a payment?
I think i replicated this on Demo, but only if the Event was not set to be a Paid Event at civicrm/event/manage/fee?reset=1&action=update&id=x
As soon as i made it a Paid Event, the Record Payment option appeared when editing an Event Registration
Has there been any resolution on this?
I am seeing this same behavior: a paid event, when registering through the backend, I do not get the option to record payment (I'm using a price set).
Running 4.7.15 in WP.
Note 1: I also do not get the selected profile with custom fields. Note 2: This is for a past event (don't know if that matters)