1

I suspect I'm missing something obvious here... but I've just spent 30mins googling without success.

So... if you've scheduled a mailing in Civicrm, how can you pause, delete or cancel it?

On the main search screen for mailings, https://druyoga.com/civicrm/mailing/browse/scheduled?reset=1&scheduled=true, you can search for various mailing statuses, including paused and cancelled.

But I can't see a way to change a mailing's status to cancelled or paused.

Thanks for any ideas.

We're using drupal 7.54 and Civicrm 4.6.24

2

If you search for mailings (Search>Find Mailings) and check 'Scheduled' when results com up on the far right there is an option to 'Cancel' under the 'more' menu.

I assume you can pause by searching for 'running' mailings and looking under the 'more' menu but I can't verify as I don't have a running mailing right now.

  • I agree with your Cancel but have never known a 'pause' was possible. – petednz - fuzion Mar 23 '17 at 20:28
  • Wow - I looked for that option and didn't see it. I did a hard refresh of my pages and there it is... So this must have been a temporary js glitch in our sites. Thanks for taking the time to give the answer..... Having answered this though, is there a way to edit the Mailing in any way once it's scheduled? Or is the only option to 're-use' and then cancel the initial version? – Andyg8 Mar 23 '17 at 21:35
  • If the CRON job has not yet run you can cancel the mailing and then re-use. – KilakwaBT Mar 24 '17 at 13:24
  • I think the only scenario a pause would work is if you had a big mailing and were throttling the delivery. So if it was a 10,000 recipient mailing and you set it to only send 2,000 each time the job runs that is where I think the pause option would come in. Never tried this just thinking out loud. – KilakwaBT Mar 24 '17 at 13:26

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.