My use case involves lots of importing, and extensive use of multiselect fields (to track things like skills, interests, etc). Sometimes we get new information about, for instance, an existing contact's skills. We want to include this new info in our import. But of course importing with "fill" overwrites the old information. We want to keep the old information and add the new information to it.
Unfortunately this is not something we thought about when we designed our fields and processes!
I am looking for advice on a (non-manual) process that a non-technical user could do to achieve the intended outcome (appending additional values to multiselect fields).
If anyone has any experience with this I would much appreciate your insight.