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I have created a new mailing with an image(logo) in the text. Contacts which use outlook to open the email doesn't see the image.
The problem is the same if the image is in the template or added in the mailing.
To avoid this issue, if I go in the source of the mail and remove tag, the image is displayed in outlook.
Do you have an idea how-to definitively resolve this issue? Regards,
This is almost certainly a characteristic of Outlook rather than a problem with Civi. Outlook won't necessarily display images - certainly if the 'from' email address is a new one to that Outlook - so the user has to check a flag to indicate that they want see images for that email address. Other email systems also behave in a similar way - it's a (sort of) security feature.
