One of my Civi installs has a problem where clicking 'New mailing' has 'Initializing' but nothing more, and edit boxes on the summary screen have a continuously circling triangle if an item is edited. I've been through this forum help and looking at the browser console I can see 'HTTP/1.1 500 Internal Server Error 54ms'. I have removed extensions, and upgraded to the latest 4.6.27 CiviCRM release but no change. I really don't know what to do next, so very grateful for any help. CMS is Drupal 7.52 and PHP 5.6 (Added) The full message in the above browser console is: 'https://www.myapp.com/civicrm/ajax/angular-modules HTTP/1.1 500 Internal Server Error 34ms'

enter image description here

  • Hi Andy, Please provide which Civi an CMS versions you're on.
    – JohnFF
    Commented Mar 29, 2017 at 17:22

1 Answer 1


This problem turns out to be a mis-configuration on the shared server. We were also getting Internal Error 500 messages just on signing in today, but the hosting company (vidahost.com) fixed the problem & Civi is working fine now. So not a problem with Civi, but a problem on the shared server, now fixed. No wonder I couldn't find anything wrong with Civi..

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.