1

According to this twilio page (https://twilio.radicalskills.com/projects/messaging-in-production/1.html#long-or-short-code) - if you send more than 200 SMS messages per day while using a "long code" you can have your account suspended or filtered.

Has anyone worked on an extension to rotate between multiple accounts to avoid hitting this 200 contact limit?

2 Answers 2

2

That is a total hack, and is therefore the wrong solution to the problem.

If they have these limits it's for a reason. Ultimately Twilio may be the wrong provider for you, or you're on the wrong plan with them.

Suggestion: research other providers.

1
  • As the question is asked... you're 100% correct. The paragraph after the one linked actually has all the information about why :). I'd like to add that Jamie may be asking about/need to look into "Pooling multiple long codes" (further down the page or twilio.radicalskills.com/projects/messaging-in-production/…). There's even a code sample! Jul 17, 2017 at 20:56
1

I've posted a ticket upstream and submitted a patch:

https://issues.civicrm.org/jira/browse/CRM-21138

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge that you have read and understand our privacy policy and code of conduct.

Not the answer you're looking for? Browse other questions tagged or ask your own question.