I have a mailing list group called "All Contacts". It has about 450 contacts with valid email addresses that we would like to send email to.
When we go to "New Mailing" and select All Contacts it only sends to 270 contacts. I am wondering Why it is not sending to all of the contacts? Only about 7 contacts are opted-out so it should be sending to at least about 350 contacts.
*After further review, it appears as though it is contacts that have been recently imported that are not being added to the Mailing recipients list. Event though they have been added to the mailing list group.
I had a similar problem, probably with version 4.3, and found that a recent import had resulted in contacts with "deceased" set to null, while the query that selected e-mail addresses for a mailing excluded contacts where "deceased" was not false, thus excluding all those newly imported contacts with "deceased" set to null.
I re-imported those contacts, explicitly setting "deceased" as False, and then I was able to send e-mail to them.
I had the same issue with imported contacts in my mailings. When I edited a contact and ticked, un-ticked the deceased and then saved the record, it was then included in the mailing.I will use the UPDATE command to set deceased to 0.