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Just updated to Civi 4.7.22, running WP 4.8, [edited] now running php7.0 [/edit] php 5.5.26

After the upgrade CiviEvent will no longer register contacts for events via the backend. After filling out the details and pressing the ok button, everything greys out - I get a 'processing' but nothing happens.

The green CiviCRM logo isn't turning, the page tab isn't updating, nothing. If I move away from the page I get a warning that things aren't saved (which is correct) but even after 5min it hasn't completed.

I'm about to roll back to CiviCRM4.7.17 which will throw a load of security complaints but at least folks will be able to register for events.

Any thoughts before I roll back?enter image description here [added]With payment recording uncheckedenter image description here

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  • John - if unchecking the Record Payment resolves your issue then we have encountered the same issue and developed a fix. It will be contributed back to core and available in the next release. – Nicolas at cividesk Jul 28 '17 at 18:17
  • Unfortunately no, it doesn't solve the problem. Still switches to 'processing' but does nothing. I have taken a payment, with a successful booking, so that's working - just the admin route that's not functioning. – John Bradford Jul 30 '17 at 14:21
  • Could this be a PHP problem because PHP v 5.5x is deprecated and v5.6+ is recommended. See CiviCRM PHP Requirements at wiki.civicrm.org/confluence/display/CRMDOC/… – peterb Jul 31 '17 at 11:58
  • [edited] No, upgraded to php7.0 (CiviRM confirms this on sys check) - still not working. :( Thanks - will check upgrading my hosting to php 5.6+ – John Bradford Jul 31 '17 at 13:44
  • Just tried moving away from the page, gives the warning that edits aren't saved - selecting 'Stay' starts the CiviCRM green triangle spinning, but doesn't refresh the page with the saved event registration. Even after a couple of minutes. – John Bradford Jul 31 '17 at 13:54
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Seems like the issue was resolved in the latest 4.7.23 release.

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