The constituent summary & constituent detail reports both contain deleted contacts - this is 4.7.21 (and 4.7.23) under Drupal. I verified the problem on this demo site. This doesn't seem right to me - is this a bug or WAD? Either way, any advice on how to remove them from these reports? If a bug I will report it, of course, but I wonder whether I'm missing something obvious here!


1 Answer 1


I think the answer is that the contacts probably haven't been deleted but are in Trash. You can search for deleted contacts in Advanced Search>Search Settings where you'll see a box labeled "Search in Trash". On completion of the search, click on Actions and they can be deleted permanently there. They will probably not then appear in your reports.

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    This is true - but "soft deleted" contacts didn't appear in reports before 4.7.15. This is a new bug since 4.7.15-ish Aug 15, 2017 at 19:09
  • I'm aware of that but the client doesn't want to permanently delete them. Anyway, these reports shouldn't show deleted contacts - it's a bug as Jon says
    – Andy Clark
    Aug 16, 2017 at 7:59

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