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When I go to civicrm/acl/entityrole it shows no role assignments and says "There are no Role Assignments. You can add one now."

But they exist, have not been deleted and are still working. I can see them in the database table (select * from civicrm_acl_entity_role;)

Anyone else have this problem? It looks like a bug

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Once I saw a second person report the same issue, I suspected a bug, so I successfully replicated the problem on the demo site. See the CiviCRM bug reporting page.

I determined that this is a side effect of changes made in CRM-20351.

Because this seemed like an easy enough bug to fix, I went ahead and did so. I filed it as CRM-21076, and submitted a solution as pull request #10866.

It's a one-line fix, so feel free to fix manually. I'm going to argue that this should go into 4.7.24, but 4.7.25 seems almost a certainty.

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  • You're a star. Works perfectly. – naomi Aug 17 '17 at 17:14
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I have the same situation after upgrading from 4.7.16 to 4.7.23

The Tabs "Manage Roles" and "Manage ACLs" are showing entries, "Assign Users" (= civicrm/acl/entityrole) don't show any entries.

They are still in a database, and if I add a new one, it ends up in the database, but it still don't show up in this view.

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    This is very helpful - but since it doesn't answer the question, it should perhaps be a comment rather than an answer. – Jon G - Megaphone Tech Aug 17 '17 at 15:24
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    To be fair, my question was "has anyone seen this" – naomi Aug 17 '17 at 17:14

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