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A couple of people have exactly the same name in CiviCRM: John Smith. When assigning an activity you select a person by starting to type its name. However in case that people have exactly the same name, Civi shows both names. How can i distinguish between the two? Showing an emailaddress behind the name, or showing a nickname would be very helpful but I don't see any way to configure this field.
Any ideas of tips?
We're working in CiviCRM 4.4.8
You could upgrade your CiviCRM version (4.4) to the latest version (4.6+), which will display contact emails along with their names in the autocomplete, making it easier to distinguish between similar contacts.
One way of resolving this might be for all the contact auto-complete widgets to reuse the same format as quick search (in the top menu bar). The setting is user configurable here:
http://d45.demo.civicrm.org/civicrm/admin/setting/search?reset=1 (search for Autocomplete Contact Search)
This probably is a good change to be made in core
I have been looking into this and for technicall people the assignee field in activities shows the sort_name of a contact. This sort_name could be build with some tokens but they are a bit limitted.
