just updated to civicrm 4.7.20 - I wanted to register a late event participant used Register Event Participant in the past. I can select the event and price but if I check 'record payment' the payment block with CC #, ccv and expiry doesn't come up. I did this once and seemed to get the Contact info page plus a link to enter credit card information. What is the correct way to get the payment block (not just the priceset for the event) to come up?

  • FYI when I test in the sandbox and select credit-card payment I only get a box for 'last 4 digits' of the card - but I want to submit the actual payment, full CC number, CCV and expiry. How can I record a credit-card payment for an event on behalf of an attendee? Aug 22 '17 at 21:10
  • Hi Lesley - are you able to either Accept Karin's answer, or add your own and Accept that so this can be closed off
    – petednz - fuzion
    Nov 16 '18 at 19:27

From a Contact's summary page -> hit the Events tab

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-> then hit the Submit Credit Card Event Registration button - and select an Event. If it's a paid event and you've got a Payment Processor setup/selected that handles Credit Cards - then the Credit Card fields will appear:

enter image description here

  • Thank you, KarinG, I had tried this from just Reg.Event Part w/existing contact. When I tried this from the Sandbox (which I assume you did here) it worked as you showed. Aug 22 '17 at 22:19
  • Excellent - glad I could help you out. Aug 22 '17 at 22:25
  • hmm, it seems like if I have several payment processors defined and set one as a 'default', there's no dropdown for payment processor AND the credit card info block isn't shown. If I go into Admin/Payment Processors and make none of them the default, the dropdown for pay.processor shows and then I get the CC info block. Aug 23 '17 at 1:19
  • In the sandbox there's only 1 pay. processor (Test) and you can't add any there. seems like a bug - I can try fixing it. Aug 23 '17 at 1:20

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