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I have an event setup with two pricing options one for members and the other for non-members. The members price is $0he non-member is charged $35. When someone selects the Member option at no charge the following error comes up:

Payment Error Response:

  • Error: Could not find payment information

If they select the non-member option the payment block loads and the registration processes fine.

This is CiviCRM 4.7.23 with WordPress 4.8 and Stripe payment processor (ver 4.7.1)

  • Can you try another payment processor - to confirm this is Stripe specific; use dmaster demo -> dummy payment processor e.g. – KarinG - Semper IT Aug 31 '17 at 16:33
  • Seems to be Stripe related, however if I add a Pay Later option the issue is resolved. – KilakwaBT Aug 31 '17 at 16:44

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