Editing original post: When I click "Print Report" from a case, the page is not pulling the CSS and activities are not showing. After the page reloads, I receive an error:

Warning: DOMDocument::loadXML(): Empty string supplied as input in CRM_Case_Audit_Audit->getActivities() (line 33 of

Originally, the conversation on Mattermost lead to a suspicion that this might be a Windows server issue. It's unclear now, but I do see this issue occur in both of my CiviCRM on Xampp windows. In Linux, I don't have this problem.

Has anyone received this error before?

  • Can you be more specific or share part of the conversation? Do you mean the server is windows? On windows browsers I've never seen a problem. Also the version #'s of all the various components would be helpful.
    – Demerit
    Commented Sep 9, 2017 at 21:12
  • Oh I see in the title you said server. I run a dev copy on my laptop all the time. It's WAMP so it's apache not IIS, but I don't see any issues.
    – Demerit
    Commented Sep 9, 2017 at 21:53
  • Ugh, that's so strange. What CiviCRM version are you on?
    – Kristine
    Commented Sep 9, 2017 at 23:49
  • Doubt this is Windows specific at this point
    – petednz - fuzion
    Commented Sep 10, 2017 at 6:49
  • Based on the error my first guess might be related to case type. Are they stock case types in the sites where you're seeing the error?
    – Demerit
    Commented Sep 11, 2017 at 20:31


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