I'm trying to add a newsletter sign-up form to an external* (Joomla) website. The guidance I've found online says that I should go to Customize » CiviCRM Profile, then click 'More' on right and select 'HTML Form Snippet', but it isn't there.

Does anybody know where it is?

*The CiviCRM installation is under a different Joomla site to the public one where the form's going.

enter image description here

1 Answer 1


You need to enable remote profiles. Administer menu » System Settings » Misc. Unfortunately, from your screenshot I see that you're running Civi 4.7.14. That version has a known bug, where remote profile setting can't be changed.

I would recommend upgrading to the latest 4.7 (this is a good idea anyway; 4.7.14 has known security bugs), then enable remote profile submission.

  • Sorted! I'd been putting off upgrading to 4.7.24 so it's probably good that something forced my hand. Thanks for your help. Commented Sep 12, 2017 at 14:29

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.