1

We are having a problem with the click through links in the email templates. I need to see if it works if link tracking is disabled. Where can I turn that off?

Thank you

3

It's hard to answer this without knowing your CiviCRM version - but in 4.6+, there should be a "Tracking" tab when you go to Mailings » New Mailing. See screenshot below. You can uncheck Track Click-Throughs. Note that this is a per-mailing setting!

enter image description here

| improve this answer | |
  • Thank you. That is what I was looking for. Now I will start a new topic on how to fix the link tracking problem, now that I have confirmed that is where the issue is coming from. – fdarn Sep 14 '17 at 17:07

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