Member rules dictate that members are "new" from start date to 3 months after start date. Nearly all the members in our database (4000+) are still marked as new. In fact, everyone is considered new unless they were cancelled by us by hand.
I have changed the rule so that members are only new for one month instead of three. What could be causing this issue? Cron is running. How do I fix and update user status?
The biggest problem with this is that we are a non-profit organization, and users aren't renewing their memberships because they are marked as status "new" even if their memberships expired a long time ago.
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