On Civi 4.7.22 and Wordpress 4.8.22
Here is the Scenario: Jane Doe uses her email address to signup her son Joe Doe at 123 Red Road Then Jane at 321 Blue St. decides to become a member herself, using the same email address she used to signup her son.
Instead of creating separate accounts for Jane and Joe, Jane's information overwrites Joe's information and suddenly Joe doesn't exist to us anymore. What rules do I need to change to allow the same email address to be applied to different members?
I checked the box in the profile settings to allow duplicate contact to be created. That did not make any difference. Even when I check "Issue warning and do not save" it still goes through and overwrites the information of the first person.
This is a scenario that happens often in our organization, so I hope there is a solution to this.