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I do all my backend entry for CiviCRM on my "View Contact" page, but nothing I do is visible for about a day and it is causing a lot of stress for my staff.

If we go to the Membership tab and add a new membership, it will save, but it won't show up on the Membership tab until the next day. I've tried cleaning my cache in Joomla, and setting a rule to bypass admin for caching, but no luck!

Has anyone encountered this probelm?

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  • Band-aid solution: Found out that it was our web-browser's cache that was causing this problem, both in Chrome and Firefox. Chrome offers no way to turn caching off (except in development mode), so I installed a plugin to clear the cache anytime I need to confirm updated information. I'm surprised others haven't posted about this problem since it must be fairly wide-spread.
    – John Hampton
    Dec 14 '17 at 21:49
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Band-aid solution:

Found out that it was our web-browser's cache that was causing this problem, both in Chrome and Firefox. Chrome offers no way to turn caching off (except in development mode), so I installed a plugin to clear the cache anytime I need to confirm updated information.

I'm surprised others haven't posted about this problem since it must be fairly wide-spread

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  • never had such a problem and never heard it raised by others. not sure why you conclude this would be wide-spread
    – petednz - fuzion ♦
    Dec 14 '17 at 22:10
  • We are experiencing the same problem - has installing a cache cleaner continued to resolve the issue?
    – LMK Web
    Aug 24 '18 at 20:24
  • Hi LMK, yes the cache cleaner works everytime. We have to reload the page after cleaning the cache to see the updates though.
    – John Hampton
    Aug 25 '18 at 22:04

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