I am on Joomla version 3.8.2 with Php 7. I tried to upgrade to CiviCRM 4.7.28 but it failed because it was partially installed and missing important files. Now, I can't get into the Joomla administration back end to reinstall it or delete it because when I log on to the admin, I'm getting a black white screen that when I turn-on debugging, shows the error message. Subsequently, I can't do anything with the site.

My question is how do I delete civiCRM or reinstall it without doing it through Joomla?

1 Answer 1


I unzipped the civcicrm file that did not get unzipped during the upgrade process. This allowed me to get the Joomla admin area back. I downloaded an alt version of civicrm and tried the upgrade again. It didn't work but at least I can get back into my joomla admin.

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